Equinox Columbus Circle

"In fairness to the location, it's always clean, I've never felt the gym floor was too crowded, the classes are well attended but not packed, and the locker rooms are very clean. I'm not a swimmer, but the pool would also make me very happy if I were. The only downside to the location is that it doesn't have a great layout and has no windows (as it's in a basement). The negative reviews here do not match my experience, and I've been visiting this location for years."

"They’re packed all day every day, morning, midday, and evening. Whether it’s a weekday, a weekend, or a holiday they never have enough space. The equipment is dirty, shows its age, and dedicates 70% of the space to treadmills that go unused. They rarely keep a consistent class schedule, drop classes regularly, and have limited programming. The class spaces are frequently empty, you may like that if you need space for your free form dance or hand stand walking. You’ll slip and fall in the locker room between the wet floor and mountain of towels that don’t get picked up. Their toiletries are often empty. You’ll worry what you might be stepping on. Most importantly they close incredibly early, some days they close as early as 4pm. You can’t build a habit of health here."

"After seeing other locations I have to admit this is one of the better ones. Equipment is always up to date and tears/broken machines are quickly fixed. Staff has good attitudes. Not 5 stars though because towels are frequently having issues but still better than most."

"Of been to four of the Equinoxes across the city, and while this one is pretty good, I don’t love this location. That is primarily because it is underground, and there are no windows when you go to this location. Other than that there is a variety of fitness equipment, and the steam room is pretty nice."

"I've been a customer at Equinox since 2015, I must say this location is among my least favorite. I really like the 25m pool. But other than that, especially recently, it has been a disappointment. There has been so many issues. The dryer doesn't work and has not been working for weeks, therefore, customers are limited to 1 towel. The air is not well ventilated for weeks. Just the other day, the electricity was suddenly running low voltage, making it hard to dry my long hair. The staff are not friendly or helpful, usually giving out this "there is nothing i can do for you" attitude. Dismissal. One time i had an emergency phone call and have to take it in a semi quiet area. The staff said they can't help at all, even tho they do have empty offices with doors. All in all, the maintenance is not great, the staff impresses me with the "this is not my problem" vibe (not all staff, to be fair. Some are quite nice. Some are not at all.). I hope management will do something to improve the situation. We do pay a lot to work out here."