Anderson Shortell, Inc. 2105 Hastings Road, Olean, NY 14760

"I woke up a few weeks ago and my pipes were frozen and no water. I live-in a mobile home, in a VERY REMOTE area of western pa, with noone to help me. The plumbers in this area are few and to be honest not trustworthy. Regardless, the 1st # I called was Anderson Shortell, an Angel answered the phone, Joe Zerpa!! I was almost hysterical trying to get help, he was calming and reassured me he was on his way to help. It was a Saturday afternoon, 9 degrees outside. He showed up and within an hour I had water. I couldn't believe my water froze as the year prior I paid a local "contractor " to put in all new heat tape under my mobile home What Joe found under there infuriated me to the depths of extreme anger and disappointment. The previous "professional" placed a cheap, 10 ft piece of heat tape over one area on the outside of an old piece of insulation. Joe was shocked himself,,it was obvious I had been dupped and taken advantage of. What I learned is that there are people, businesses who take pride in their work, and HONESTLY CARE ABOUT their clients. Anderson Shortell will be back to help me with all new heat tape and insulation soon. I recommend this business at 100%. Joe Zerpa is a Master plumber and saved me that day, I'll never forget it. You wouldn't be in business for 100 years if you behaved like the "contractor " from Port Alleghany, pa did, when he literally ripped me off, and put me in a very precarious situation. It was a miracle that Joe picked the phone up that day. Call this company for any needs they can help you with,and rest assured,,your in the best hands possible!!"

"Easy to communicate with, on time, efficient work, and gave the best prices. I thought they would be the most expensive but after getting quotes I found them to be very reasonable compared to other quotes. Great service and professional work."

"Very unprofessional. Hired to do a job, next couple hours I'm being told about something from random people who never been in my house. So they came did the job and took pictures in my house then went spreading gossip about my personal life. Do not recommend other than maybe for charges of slander. How embarrassing."

"Anderson Shortell answered on a Saturday and was able to trouble shoot our tankless hot water tank with expertise. We have relied on them more than once and have been proven faithful to providing a fix!!"

"Anderson Shortell did an amazing job on our bathroom. What we thought would just be a simple toilet replacement turned into a full remodel when we opened the can of worms. They were also able to repair my beautiful old kitchen sink so I didn't have to replace it. They explained all work being done and were kind to our 92 year old grandmother. Highly recommend, will definitely reach out to them when we are ready to update our heating system."