Klein's handyman service

"Great work, always on time and willing to go above and beyond. He did not over charge me actually gave me a great deal. I was not disappointed."

"Hired on May 6,2023 to install 2 entry doors, storm door, build entry handrails, repair leaking tub and sink, install two outside electrical boxes with a start date of June 1st. At time of hire he stated he only worked on Mon/Tues./Wed as he worked a part-time job on Thursday/Fri. 1. On Mar 31 delayed start date to June 6th 2. Week 1 worked 2 hours on Mon/Tues (1030am-1230 pm) cancelled Wednesday 3. Week 2 worked 2 hours (1030am-1230pm) on Mon/Tues again cancelled Wednesday 4. Week 3 worked 2 hours (1030-1230) on Monday cancelled Tues and Wednesday 5. Week 4 worked 2.5 hours on Wed cancelled Mon/Tues 6. Installed storm door with 1/2 gap at top of door 7. Installed storm door handle upside down and told me after he installed it stating “you won’t be able to lock it” it was me that noted it was upside down - I couldn’t return handle as he threw the locking mechanism in garbage after telling me he placed all parts in container to be returned. I had to go thru garbage to find part. He also lost the 6 tabs that secure the glass and/or screen to the storm door frame, I had to use tape to keep the screen in place in the door. 6. Made him aware that molding at base of front pillar was unlevel he said he would repair “next time he came”, he then said he repaired and never did 7. Installed handrails off center and unlevel 8. Improperly installed 6x6 post plates into concrete steps using only one tap on screw in each of the 4 plates causing the handrails to move with any pressure and causing movement of faux pillars. 9. When discussed his weekly cancellation of days and minimal work hours of 2 hours per day he stated “you never asked me how many hours I work per day”. See photos of above work placed on this Google page Due to my concerns about handrails shifting and causing movement to pillars I contacted a contractor to evaluate the safety of his installation. The handrails had to be immediately taken down and it was then that we noted that he installed the post holders for 6x6 posts, 4 posts in total using only 1 Screw for Each Post Plate (installed only one screw in center of plate) which was the cause of the handrails shifting with use.Per the contractor, this was not only unsafe but would cause continued stress on pillars which result in significant damage to the pillars. I immediately contacted Mr Klein and informed him of the safety concerns , reviewed again the previous concerns with the work completed and informed him that I was terminating his services. The images of prior work he has completed and has posted on this site and Facebook, which was why I hired him, certainly differs greatly than the images of the work he performed at my home. Would not recommend Klein for your household repairs and renovations. Review edited to 0 after being told by Lowes that the Retainor Strips that were included with door and thrown out by Klein are 57.00 to replace!! Unbelievable!!!! 100% certain that his photos on his website are not his work at all!!! Someone doesn’t do beautiful work as those pics show then install handles upside down, one tap on in 6x6 post etc. This company is a fraud!! Review won’t allow a 0 or I would have done so!!"