Ultravet Mobile

"Very unprofessional. My dog has severe heart disease so gets periodic cardiac ECGs at our vet's office by a Ultravet tech. We had an appt. yesterday morning, waited all day and Ultravet didn't show up OR bother to call to say there was a problem. Today tech finally showed up around 2:30 for what was supposed to be an early appointment. When I called Ultravet to inquire about timing, the woman who answered Ultravet's phone was rude and nasty. I understand that things happen but this is no way to handle grieving clients."

"Nice women on the phone helped inform me about my inquiry"

"I work in a veterinary hospital and my own dog was having urinary issues that we were unable to resolve. I was terrified it was going to be cancer. I turned to ultrasound expecting to confirm my fears. I was unable to be present during the ultrasound due to being out of the hospital when the tech arrived. I was told not only did she suspect it was just inflammation but, when her scan was complete she gently kissed the top of my dogs head. She was correct and after a while of tx for thr proper issue my pet is finally improving. The small act of kissing my pet on the head was incredibly touching to not only me but my coworker assisting her. It shows the great compassion your employee has and I am so thankful for his care."