AMC Saratoga Springs 11

"Cool place in which to relax and see a good movie ("American Fiction")-(which really ought to get the Oscar for picture, btw). Parking and places to eat are near the Theater; very pristinely clean environment; overall, great experience. Stream all you want butfor me, there's nothing like enjoying a movie in a place where movies were MEANT to be enjoyed."

"Will not be returning. The no soda refill policy and popcorn machines closing too early make getting concessions a waste of money. The customer service did not care at all."

"By far, the rudest customer service I've ever had the displeasure of experiencing. On three separate occasions the young lady disrespected me with my sister, my daughter and most recently my wife. Immediately afterwards, my wife and I cancelled our AMC Stubs membership. Lack of experience, training, maturity --- take your pick. Ridiculous - we'll never go back."

"The guy who sold me popcorn was really funny and nice. He made a funny joke that he could try to "sneak" me his own AMC "free" popcorn if he politely asked his manager for kind permission - I told him that I was hungry for POPCORN man and to just "wreck" me with the biggest size they had going on there behind the snack counter. Really fun night at the movies"

"I refuse to ever go here again. The ice machine has mold in it. i had chunks of mold in my soda. i then tried to contact the HR for AMC and i was hung up on. the employees are extremely nice except for what i assume to be the manager. she gave anyone and everyone that walked past dirty looks. the customer service from the manager and HR is extremely unprofessional."