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Ideal Legal Support Services, LLC
600 Franklin Street, Schenectady, New York, United States
About the Ideal Legal Support Services, LLC
Ideal Legal Support Services, LLC is a leading legal support institution located at 600 Franklin Street in Schenectady, New York. Our team of experienced professionals provides a wide range of legal services to meet the needs of our clients. From research and document preparation to court filings and case management, we are dedicated to providing top-notch support to attorneys and law firms. With a commitment to excellence and a reputation for reliability, Ideal Legal Support Services, LLC is the ideal choice for all your legal support needs.
Photos of Ideal Legal Support Services, LLC
600 Franklin St Suite #100, Schenectady, NY 12305, United States
Opening hours of Ideal Legal Support Services, LLC
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Ideal Legal Support Services, LLC
"I started working with this company for an eviction in July 2023 -- all procedures went well , until the final lockout which should have been in October. After calling numerous times to find out why I had not been contacted by the City Marshall or Sheriff department, the owner informed me his staff member quit and the original warrant had now expired. Matt the owner the informed me on 2 other calls that he would speak to his lawyer and see what had to be done, as I had paid 229.00 for this specific process., After multiple calls , no one will return my calls, and I have not received my refund for services not performed."
"I'm not sure why maps showed me an ad square for this business because it's not quite what I was looking for, but after looking at all the spelling and punctuation errors on the months after the fact responses to reviews I am honestly surprised that you would pay for an ad to draw attention to your pin on maps. I wouldn't trust you to fill out DMV paperwork much less court paperwork. By the way, over 1300 clients in 33 years is still less than one per week if you took three months off every year, so that's not really impressive. By way of disclosure I have not had any interaction with this business nor any of their clients as far as I know at this time. My impressions are based on responses left by this business to reviews and images posted by this business on this listing."
"I contracted Ideal Legal to serve and file papers for an eviction in Albany in May 16th. It is now June. The paper has not been filed as of June 8th when I called the court. I called repeatedly for the last two weeks during business hours. No one is answering. I've emailed as well; no word back. How do you take people's money, not provided the service and not communicate? . Edited 6/18/2023: You are responding to this review OVER a year later. Can you see a pattern? I never asked to be updated every step of the way; I'm not a needy client. As of June 8th, 2022, the paperwork was not filed - at all. There are similar complaints below mine and others with Better Business Bureau (BBB). Please, do better with your business. We all can't be crazy."
"Contacted Ideal Legal Support on 9/7/22 to help with an eviction. The case was opened the following day. Weeks and weeks and weeks went by and nothing was done. I was finally told their employee handling this went back to college but they would work on it. On 12/14/22, I paid $581.30 in advance for their services to finally begin. I was told this money would be used to serve the tenant and hire an attorney to represent me at court. After more weeks went by, I wasn't getting ANYWHERE. In February 2023 I called Matt and said cancel my entire case because they were not getting anything done. He apologized, said he would send me a paper refund check. It is now 3/15/23 and absolutely nothing. I even sent an email requesting my check status and they have not returned my call for that either. Do not do business with this company as they are not honest and have stolen my money. I will pursue this."
"Matt is so helpful and easy to work with! The eviction process can be long due to legal constraints and Matt is able to get them done as quickly as possible. Landlords can rely on this business to do an eviction the RIGHT way which can save money and time. The new location at 1718 Broadway is so convenient--I especially love the off street parking lot. The new office is spacious and inviting. I would highly recommend this business."
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