Solomon & Solomon 1 Columbia Circle, Albany, NY 12203

"I used to work here back in 2019. It was the worst experience ever. They trained me for the legal department and then had me working in the utility department. Had all other Representatives working both legal and utility department except for me. When I told them that I'm only receiving calls for the legal department they would respond with"everyone is getting legal calls" yet would not let me take any legal calls. I wouldn't recommend this place to my worst enemy. But to be fair Julie Solomon the boss there is very nice."

"The worst most unorganized company I have ever had the misery of dealing with. They claim they send things that they do not. They are unhelpful and provide incorrect answers for their own software/policies."

"Trying to straighten out an incorrect bill. Nobody answers the phone. You leave a message and nobody returns your call. Sounds like a closed business due to Covid."

"It's a Collection company. But the Representative assigned to me was very nice and understanding. I explained my financial situation and she worked with me until I was able to settle out."

"This company reached out to me about a debt. I set up a payment arrangement, three payments totalling in in the amount of $2800. Everything worked out perfectly. I made good on my debt and the mission was accomplished. When it came time to receive my completion letter, the receptionist, and I'm not gonna say her name, was not friendly at all. She was taking my debt so personal like I was committing a crime asking for my letter. Also one of the attorney's, and again I'm not gonna say any names said he was gonna do something that he didn't do. It took for me to have to call them 3 times to get the letter that they said they mailed to my house 2 weeks ago which I still haven't received. They have promised to manually update my credit report because as they advised me that its quicker than waiting for the 1st of the month when it is usually updated. Today I received an update for my credit report saying that the debt still is not paid. The gentleman I dealt with for my account was very nice but the rest of the people just poor customer service and they do not follow through."