Park Slope Kitchen Gallery Inc

"They designed the kitchen for me that was outstanding the service was great the product was of the highest quality I highly recommend"

"I had great hopes for this place after the recommendation from my contractor. We hired PSKG to design and fabricate our kitchen cabinets. Understandably, the pandemic happened and things were delayed. Although this part is incredibly frustrating, that is not the sole reason for my absolute displeasure with the project and working with their employee Tara. The inexcusable poor communication from Tara has been uncalled for. We are at the point where we still do not have all of our cabinets, and Tara refuses to answer any emails, work with credits we deserve and has pushed me off to THE SALES REP for the cabinets. She won't even finish the project. Although, when my contractor asked her where things were, Tara responded to HIS email. Not me. Not the person who paid her. I have gone so far as to contact co-workers and leave messages in the hopes that someone will talk to me from the place I paid $20,000 to for cabinets. Nope. Nothing. Ghosted. Absolutely unprofessional and loathsome conduct on their part. Apparently once they get cash in hand, they pawn you off on their sales rep for you to have to fight to get your cabinets. This is lazy and reprehensible on their part to not finish my project and take the cash and walk away. When the cabinets were scheduled to arrive, I was told that there were three doors on backorder, but it would not hold up the installation. That was incorrect. There were three doors and the ABSOLUTELY NECESSARY cabinet that has to be installed first that was on backorder. So we had our home littered with cabinets, but they couldn't be installed because the corner top cabinet was not delivered. So, again, wrong information. Fast forward and incorrect sizes are shipped, completely incorrect doors are shipped, no hardware is shipped, and the list goes on and on. One cabinet was created too small (didn't take into account the appliance handle) and now is broken. So glad I spent thousands of dollars to have a broken cabinet within the first week. If you do not email on a regular basis for information, it seems laziness takes over and the lines of communication just dissolve. Just this past week I was told the cabinets have gone out overnight shipping and I will get an email the next day with the tracking information. Nope, no email. I email AGAIN to get tracking info. 48 hours later Tara is finally willing to respond with tracking information which has been available for two days. But, again, she would not pass it on until I repeatedly emailed. Completely unprofessional behavior. So now I am still waiting for one more cabinet door and my custom-made cutting board. I cannot get anyone from PSKG to email me or call me back. I have some random sales rep at a factory that is my only hope to ever getting this project finished. So please be concerned. I thought since I wasn't going with the cheapest place and I had the recommendation of my trusted contractor, I would be okay. Nope. Not the case. It has been a month and half since the initial DELIVERY of cabinets - not the design. THE DELIVERY and I still have not gotten all of the pieces to finish my kitchen. I cannot say enough how disappointed and frustrating it has been to work with the company."