The UPS Store 119 West 72nd Street, Manhattan, New York 10023

"Wow, worst phone service this year. "Hi do you have notary services?" "Try a different location. Click!!" I call back and ask what location has a notary - no verbal answer and just CLiCK and he hangs up on me again."

"Highway robbery! Didn’t have the return label and they charge $4 to print it (vs Fedex and many other UPS stores that are free) and their excuse is that they are a franchise and providing a service and they can charge whatever they want!!!! UPS should have some policies for their franchises so they won’t ruin their brand with some greedy !"

"Small but convenient UPS Store. Always do my Amazon returns with them. Staff is friendly and helpful. And yes, UPS charges extra for everything, just be ready it"

"Just shipped our my UK visa application. Chris was helpful, knowledgeable, courteous and kind. I had forgotten something at home and had to rush back and get it, and despite that he made the whole experience smooth and allowed me to pickup up from where I left off quickly and without hassle. The hands on approach and support is a lot better than FedEx where sometimes, even though everything works, you can feel you’re on your own to figure it out"

"This UPS is not like others. They charge $4 to print labels and another $4 to add tape. Most UPS do this for you. Disappointed with their customer service. Also I bought their tape there and it's the worst tape ever!"