The UPS Store 672 Dogwood Avenue, Franklin Square, NY 11010

""I recently had the pleasure of visiting The UPS Store in Franklin Square and I must say, the experience was exceptional. The level of professionalism displayed by the staff was truly commendable. Molly and Wolf, the two individuals who assisted me, were not only professional but also very welcoming, making the entire process smooth and pleasant. Their attention to detail and dedication to providing excellent service was evident in every interaction. Whether it was handling my package with care or addressing my queries with patience, they ensured that all my needs were met with the highest standard of customer service. What stood out the most was the friendly and warm reception. It’s not often you come across such genuine customer care. Molly and Wolf went above and beyond to ensure that my experience was nothing short of perfect. I would definitely recommend The UPS Store in Franklin Square to anyone in need of their services. Their team’s professionalism and exceptional service make them stand out. If you're looking for a reliable and customer-focused shipping experience, this is the place to go!""

"Jaime was so wonderful! I screwed up my Amazon return and she was so patient and nice. Thank you!!!"

"I will not be doing business at this UPS location ever again and I don't recommend it. Here is why... The associates are extremely rude. When you ask them simple questions, they're quick to snap back with an attitude. When picking up any of my packages, I would be told "It's not here" yet, my tracking would say otherwise and then they later discover my package. This happened on numerous occasions. The lines are very slow. I highly recommend going to a different location."

"The staff is very helpful and professional. I’ve seen how they help people who are not very tech savvy with emailing labels or finding QRCodes on their Amazon accounts… they genuinely care about their customers and it shows even when the line is out the door! :-)"

"I continue to this UPS location for a few years for my copying, scans and more! I've used hem bother personally and professionally. Though I'm retired, I would recommend any business to use this location. I love the staff and the obvious team work they provide. No attitudes. See you soon!"