The UPS Store,

204-17 Hillside Ave., Hollis, NY 11423, United States

"I hate the black lady Manager she was moved from the location on Jamaica Ave when it was closed permanently. This is the worst kind of person I’ve ever met in my life. Nobody should be that nasty especially just for no reason. I never met a person this petty in my life.. I avoid regular business hours at all costs.. I’ve literally had to let this lady know I’m not a child and exchanged words with her multiple times. Idk why corporate has not addressed this behavior.."

"Where do I start ..first off the staff is super slow to acknowledge you when you walk in. This store is super dirty and acting manager edwardo was no help after I was unfairly treated by another employee ayanna who instead of showing some courtesy and explaining why I have to pay $3 dollars for them to put a 6 inch piece of tape on a package that was double boxed, spoke to me the customer in a demeaning manner and told me that I have other options than to support this store that I have being using for years. Stay away from this store do yourself a favor."

"The older lady in there is rude. My first encounter I brought a package in a bag it was brought to me in. She stated she couldn't take it because of the plastic bag. Meanwhile the customer she took before me, had no bag at all and she placed his package in the same bag that I had. Now today, There was a line out the door. She left the man by himself to take the customers. Then, when it was my turn and he was busy doing something else. she was walking around touching things like she was doing something."

"The store is generally busy in the afternoon but I must say that Fayan and the team had the line moving really quickly. On Monday after the team was organized, pleasant and quite professional. It is the first time I'm seeing workers enjoy their job. Great going guys."

"Oh my goodness. Nice gentleman serving us, unfortunately missed the mark on service. I'd trade kindness for service in this situation. Less jokes, more work. Spoke low and mumbled alot. Lax attitude with lil concern for customers. Appeared more interested in looking competent. Notary public slow service although I was the only customer needing notary service and one of few customers there. Should've took 10 min max, felt like 45. I don't think I'm coming back here. It was like pulling teeth. This place needs to focus on quick and accurate service. Only 1 dude hustling . Rest need to pick up the pace."