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The UPS Store
163 East Main Street, Little Falls, New Jersey, United States
About the The UPS Store
The UPS Store at 163 East Main Street in Little Falls, New Jersey, is a convenient one-stop shop for all your shipping, printing, and packaging needs. As a trusted name in the industry, The UPS Store offers a wide range of services including mailbox rentals, document shredding, notary services, and more. Whether you need to send a package across the country or print out important documents, The UPS Store has you covered. Visit us today for all your finance and store needs.
Photos of The UPS Store
163 E Main St, Little Falls, NJ 07424, United States
Opening hours of The UPS Store
Monday:
08:30 - 18:30
Tuesday:
08:30 - 18:30
Wednesday:
08:30 - 18:30
Thursday:
08:30 - 18:30
Friday:
08:30 - 18:30
Saturday:
08:00 - 16:00
Sunday:
10:00 - 15:00
Reviews of The UPS Store
"Very rude. Not pleasant people. Had an Amazon return and it was in the same bag it came in which is how Amazon told me to return it (a clear bag) they told me nope not going to do very rudely. Instead of I’m sorry you can’t return it like this. You can buy a bag here. They are rude and not even smiles on their faces don’t greet people and say good morning . Every time I go it’s the same thing very mean and rude. Will not be going here anymore I will go out of my way to go somewhere else."
"The worker in the, never smile, and was rude, unpleasant, and lack empathy. As I walked out store another customer said "she uses this location as a last resort. They are always nasty." Very rude, no customer service and they have frowns... A very uninviting establishment"
"I came here and was able to get my max win packed & sent off to Toronto. The UPS store was indeed not scared of the six."
"If i could give it a ZERO! No greetings no smiles no nothing just SOURFACES! Its like they hate the customers. They hate the fact that they have to do some work when they’re at work. I ask if theres a way to print out a label as a courtesy the older gentleman with a strong tone said no its $2 even when I said i cant afford it he still demanded his $2. I felt so bad for the people that work there. They dont understand how to work in retail. They hate themselves let alone their jobs. What a ugly company!"
"Some of the most miserable and unhelpful customer service employees I’ve ever met. I felt compelled to write this review because I had such terrible service there. I walked into the store and was met with contentious looks. No smiles, no greeting, just sour faces. Looks of downright distain from the two employees as they saw the door open and a customer enter the store. There was one person ahead of me being helped and there was an employee doing something else behind the counter. She called me to come to her area. I had some Amazon returns. I pulled up the first QR code, “You needed to box this up. We can’t take this one.” Her tone was unpleasant and unhelpful. UPS sells boxes and packing material. This is an opportunity to up-sell me. It seemed like I was a total inconvenience for the employee. I replied, “sorry” and went to the next return. “How about this one?” The employee looked at me with a blank stare, mouth turned downward and agape. Scanned, processed, done. “I have one more.” I scrolled my phone to present the next QR code. My reception is apparently terrible from the store and I’m waiting for the screen to load. The employee proceeds to do nothing but stare at me. It’s so uncomfortable. I turn my screen toward the employee, “sorry it’s loading. It’s just taking a minute.” She continues to stare cantankerously and apparently struck mute. Maybe one minute went by and without a word from the employee, I gave up. “Sorry, I’ll have to come back another time since it’s not loading,” and I walked out. Got to my car, reviewed my Returns & switched the one from “needs box” to “no box.” Went to the UPS store on Valley Road in Wayne and was met with a smile and conversation from the UPS employee at that location. I will not be returning to the Little Falls location."
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