FreshDirect

"The Dominicans at this place need to go. Horrible staff and the environment is very hostile if you’re not one of them. The company hires people obviously because they need people who want to work but then you get there and it’s like you’re not even wanted. Even if you’re more qualified than the current employees."

"We have been using Fresh Direct for two to three years. We started small and now order 80 to 90% of our groceries from this company. I just wanted to let everyone know how pleased we are with the quality service and customer care!!! The quality of the vegetables are what keeps us coming back week after week!!! We have recommended FD to all our friends. Do yourself a huge favor give them a try!!!! Melissa and Phil"

"Arrived 10:30am for 12noon appointment it’s now past 12noon and still no door and there are literally doors available to give me what is going on with the manager here it’s every single time !!!! I dislike having to come here honestly… it doesn’t matter how early you get here they will not take you they will have you waiting even when there are many doors available to unload… it absolutely never fails every single time I come here whether it’s early or early on time I never ever get a door on time or early it’s alwAys after my appointment time… it makes no sense.. so drivers heads up do not expect the get in and out just prepare a head of time you may be here 2-4hrs or more … they are slow and they have the staff to get it done it’s their system whoever is in charge of operations is just slow here"

"Fresh Direct Manhattan Epic fail. I have been buying from FreshDirect for years without very many poor incidences. However, this is the first time I have ordered in many months, and what a huge disappointment! I took pictures of the produce and bread last week when I received it to complain about the quality however, this week, I am adding to it due to the spoilage rate as well. I was shocked by how filthy the celery and cilantro was and there was so much sand in the cilantro and so much dirt in the celery that it was clear the produce hadn’t even been given a perfunctory washdown. The bagels and the sourdough bread were stale when I received them, so I ordered another loaf uncut the next day. However, those two bread products have since gone completely bad and moldy, see pictures attached. This tells me the product is either not being stored correctly or is being bought very late in the game and is already on the verge of spoilage by the time it’s delivered. That’s my personal take. Of course I will go back to FreshDirect because i find them terribly convenient and overall this is my first terrible experience. but another experience like this would drive me away permanently. Also, worth noting since they changed the bag styles to no longer have a cover flap and we were experiencing heavy rain, there was about a half an inch to an inch of water in the bottom of each bag. Not nice."