Best Western Mill River Manor 173 Sunrise Highway, Rockville Centre, NY 11570

"The rooms are good overall. This hotel is very noisy, between the trains, sirens, and kids running up and down the halls you will find it hard to relax. It appears that some folks live there, and there are people in and out of the rooms walking the parking lot all hours of the night."

"This is a great place to stay. Love the location but mostly love the service from the sales manager, Linda, to the all of the wonderful people cleaning the rooms, and Jose the chef. They all make your stay wonderful. Linda is really amazing. She goes out of her way to make you feel welcome and help in any way. Here's just one of the example: I asked her if I could borrow a pencil and she found only one that was not sharpened. When I got back to my room late that night, there were 2 sharpened pencils on the desk in my room. She went totally out of her way. Thank you for the great experience."

"This is not a hotel, it’s a motel. All entrances to rooms are accessible from the parking lot which we didn’t realize when we booked. Stayed here while visiting NYC. Very close to the train station. Rooms were clean but walls are thin! People in the room next door were partying most of the night with their door open and smoking which was sucked into our room thanks to the AC unit being on the front of the room. Staff was friendly and the breakfast was decent. I didn’t feel unsafe but didn’t feel very safe either. There are lots of things to do nearby and I understand that this is the “best” place to stay in the area."

"We booked this hotel for our guests and the experience was great!! Our guests traveled separately and the front desk made everything seamless. The lobby and rooms were clean and kept up. The front desk was awesome and always smiling. The beds and pillows were very comfy. Our guests enjoyed the breakfast. Management is diligent and extremely visible. The manager Sunnie was very accommodating and helpful. They were able to manage extra rooms for our guests at the last moment when the hotel was completely sold out. Did not experience any issues. Overall the stay was great and I highly recommend it. Thank you for the great service!"

"I like this hotel it is centrally located in the Rockville city center close walking distance to all the restaurants. I would give a five but the hotel is older it is being remodeled and doing a great job. But you can still tell a bit dated. Also hallways are all outside like an old motor in. But rooms are updated with flat screen TVs, bathroom is dated but very clean. Included breakfast was very good. There is an outdoor pool and nice fitness center. I would stay there again."