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Best Western Plus The Inn & Suites At The Falls
50 Red Oaks Mill Road, Poughkeepsie, New York, United States
About the Best Western Plus The Inn & Suites At The Falls
Best Western Plus The Inn & Suites At The Falls is a charming lodging facility located in Poughkeepsie, New York. Situated at 50 Red Oaks Mill Road, this hotel offers comfortable and modern accommodations for guests visiting the area. The hotel boasts a range of amenities including a fitness center, indoor pool, complimentary breakfast, and free Wi-Fi. The friendly staff is dedicated to providing exceptional service to ensure a pleasant stay for all guests. Whether traveling for business or leisure, Best Western Plus The Inn & Suites At The Falls is the perfect choice for a relaxing and enjoyable stay in Poughkeepsie.
Photos of Best Western Plus The Inn & Suites At The Falls
50 Red Oaks Mill Rd, Poughkeepsie, NY 12603, United States
Reviews of Best Western Plus The Inn & Suites At The Falls
"Stayed at this establishment from January 13-15. I'm very disappointed that no one from management has had the decency to get back to me after leaving a serious complaint with the front desk on our departure. We had a suite for our stay and requested a room with a hot tub. The hot tub jets when turned was spitting black dirt and what appeared to have been mold. Absolutely disgusting. We were told by the front desk that management will be in touch with us. As to this posting no one has been in touch. Stay at your own risk. Not worth it. Plenty of other places in the area."
"Great service. Rooms were pretty clean. Too many options in breakfast. Rooms looking falls has a great view. Front desk service was superb. Chay was really helpful . Will come back again in summer."
"Not a great hotel. We stayed or two days and they gave two people one soap, two towels (one each) and one roll of tp. The floors of the bathroom where dusty in the corners and dirt was visible. The groute was also noticeably dirty in certain spots. Cleaning looked rushed and the bare minimum was done. Breakfast was also atrocious and I walked out as soon as I looked around."
"We had to stop somewhere on our way north, so we chose here because it seemed like a good hotel at a good price. And after unloading the kids and bags at 10 p.m., we arrived at our room. It stunk. I don't know what the problem was, but it smelled like wet dog and the floor next to the window was ... squishy ... which was not ideal. Too late to change, so we went to bed. Next morning, we went down to breakfast, and had waffles. There were other options, but a lot of things seemed to be empty or out of service. No hot chocolate in the dispenser, no bread, and no milk for cereal or coffee. The view from the balcony over the Wappinger Creek was a nice way to start the day, though. And as we packed up to go, I asked the desk clerk what the situation was with our stinky room. That was where they put people with dogs he said. I told him we didn't have pets with us, with the hotel standing half-empty this was absolutely unacceptable, and I wanted a partial refund. He told me to write down my email address and he would be in touch. Of course they didn't write. As we walked out, I couldn't help but notice the place looked like it was kind of beat-up, run-down, and in need of some maintenance. Plants were growing out of the gutters, the paint was flaking off in places, and the hallway rugs just seemed old and well overdue for deep cleaning or replacement. We slept all night, and we didn't get bed bugs, so I guess it wasn't the worst place. But it certainly wasn't the best place I've stayed."
"Usually the photos of a hotel seem nice online. Once you get there the accommodations aren’t nice at all. Not the case here. The location is beautiful, quiet, right on the falls. Very relaxing. Great breakfast in a beautiful breakfast room or outdoor terrace overlooking the falls. The staff is friendly, rooms are very nice and clean. Plenty of parking and the parking lot is secluded, not in the public’s eye. We travelled with our dog and were extremely pleased that he was welcomed and the accommodations allowed for an extremely pleasant stay with him along. This hotel and staff are hidden gems in the Hudson Valley!!!!! Well worth a visit!!!!! Best Western is taking care of it’s customers!!!!!"
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