Radiance Inn and Suites
1956 Lyell Avenue, Rochester, New York, United States
About the Radiance Inn and Suites
Radiance Inn and Suites is a cozy and comfortable lodging facility located at 1956 Lyell Avenue in Rochester, New York. Our institution offers a warm and welcoming atmosphere for guests looking for a relaxing stay in the bustling city. With a range of well-appointed rooms and suites, we cater to both business and leisure travelers. Conveniently situated near popular attractions and dining options, Radiance Inn and Suites provides the perfect home base for exploring all that Rochester has to offer. Our friendly staff is dedicated to ensuring a pleasant and memorable stay for all guests. Book your stay with us and experience true hospitality at Radiance Inn and Suites.
Photos of Radiance Inn and Suites
1956 Lyell Ave, Rochester, NY 14606, United States
Reviews of Radiance Inn and Suites
"Little way out of town, but location close enough to everything by car and value for money it was tidy with friendly staff. The breakfast which was complimentary was good, but basic. We enjoyed our stay and would visit again"
"The mirror was crooked and that is the best thing about the room. We rarely get a night away, so specifically wanted the whirlpool room. The lobby is nicely decorated and maintained and that is the best part of the hotel. The elevator looks beaten up, walking down the hall the doors are all scratched up with paint peeling. Get into our room and start checking it out. The bathroom ceiling was peeling and falling down. A 1/4" strip of gunk was around the base of toilet, mold on the edge of the tub, and no light to speak of in the bathroom. The main room was ok minus the fact that the curtains were broken and didn't cover the whole window, the kitchenette area didn't have a working light, so it was VERY dark. The heating unit was very loud, jolting us awake every time it came on. Then there was the bed. While it was comfortable, the mattress protector was stained with a brownish/red color that we didn't want to think what caused it. I just can't recommend this hotel, especially when we mentioned these issues and the manager didn't care."
"This hotel doesn't pretend to be something it is not. The rates are low and consistent with an older property. However, it is clear that management tries to keep up on maintenance. It may not be perfect, but for an older hotel, they must need to prioritize their expenditures. Our room was clean and had the normal amenities. The bed was very comfortable (although bedspread was worn). The staff was very nice and knowledgeable. The breakfast was basic but had yogurt, waffles, toast, cereal, juice, etc. and free. Best of all they are pet-friendly. And I mean friendly! We felt very welcome with our 2 small dogs. We also found the other guests to be friendly as well. It is conveniently located and we were more than pleased with our stay."
"We did stay a night in standarad room and the experience is horrible. Very bad maintenance. The room as soon as we entered was stinking. We did ask for change but they denied. Stinky smoke smell all over the room, AC was not working properly, the sheets weren't changed they were just fixed. The sheets were stinky. The bathroom was not cleaned. Coffee maker wasn't dusted. I won't recommend anyone to this place. Worst stinky room ever been."
"Wow. I am sure management pays people to write fake good/great reviews. The pictures shown on the website were NOTHING like the actual hotel. There were stains ALL over the carpet and chair (some were white... EW), there were burn holes in the bedding, the walls and curtains were turning yellow/brown, holes and dents in the wall, the water was brown, there is no fridge, microwave, or coffee machine, the towels were stained and had pubic hair, the room was dusty, and there were dead roaches in the air vent. As a family, we were very disappointed and disgusted. We immediately checked out and got our refund, and they even didn't try to get us to stay! They're probably used to it. I can't even imagine their breakfast quality. We got a very nice hotel room for CHEAPER 2 miles away. NEVER AGAIN, DO NOT STAY HERE."
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