Americas Best Value Inn & Suites Clarence/Buffalo East

"The hot water in the shower wouldn't turn off and the hotel staff wouldn't do anything. The pipe screeched all night and couldn't get any sleep. The room was small and dingy and didn't resemble the online pictures in any way. They also charged me an extra $25 on my card as damages fees for their shower falling apart. Most horrible stay ever. Don't torture yourself, never stay here!"

"Don't be fooled by good reviews. We stayed at this motel while attending a concert at Darien Lake. The first two rooms we were given were either being used at the time or not cleaned. It was hard to tell the difference! After having to go back to the office twice we were give a suite. It was so dated and old. While there may have been more room that was it. The bed was old and our backs were sore in the morning. Our friends room was cleaned when they entered but they had to keep the air conditioner on all night to counter the urine smell coming from the bathroom. We won't be frequenting this place again."

"By far the FILTHIEST place I have ever stayed. First off, I'm not one to give low reviews because of dated decor or for hotel staff having a poor choice in clothing. I give bad reviews when the floors are sticky there are multiple (yes, multiple) hand prints on the walls, cigarette burns in the sheets, pubic hair and some sort of dirt (I think) on the toilet seat, and a non-smoking room that smells worse than my grandma's ash tray. If you can, GO ANYWHERE ELSE. I've stayed in a lot of mid-range hotels but for $80 a night I would rather sleep next to the dumpster behind a strip club than stay here another night."

"A cheap option we needed for an emergency over-night stay to avoid a long late night drive home. One of the rather thin and miss-matched towels was obviously never changed and grubby on the corner. The usual tiny mold tracks were present here and there in the grout of the shallow tub. Bathroom window had been left open but the heater when cranked up worked well. The land line phone connection was erratic. TV sleep mode worked. Family run, the front desk man remained stone-faced and no diplomat. Other members get to do the clean-up but I suspect the whole enterprise feels beneath them. This reaction could be due to who knows what attitude the American public has displayed towards them."

"WORST hotel window would not crank all the way closed which led to the heat not turning off. The room ended up about 90 degrees in there. The drawers in the kitchen had something that resembled crusty lettuce and dirt. A cupboard door almost hit my sister in the head when she opened it to look for a cup which there were no dishes at all. In the windows were dead bugs. There weren't sheets for the pullout bed and the blanket that was supposed to be used as an extra for the pullout had holes in it. We paid for 4 people to stay there in a deluxe suite with jacuzzi and hot tub which there was no hot tub in this room. This was not the room I paid for I was over charged and when we asked about the hot tub she told us to look in the pullout couch. She did not understand English & FREE BREAKFAST WAS NOT IN SEASON so thank goodness for Tim Hortons."