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Niagara Crossing Hotel & Spa
100 Center Street, Lewiston, New York, United States
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About the Niagara Crossing Hotel & Spa
Niagara Crossing Hotel & Spa is a charming lodging institution located at 100 Center Street in Lewiston, New York. Whether you are visiting for business, leisure, or a special occasion, we provide each guest with a comfortable room or suite to ensure a home-like feeling. Situated in the historic town known as the last stop of the Underground Railroad, Lewiston offers rich history, small-town charm, and beauty. Just a 20-minute drive from the stunning Niagara Falls, our hotel is surrounded by the best restaurants, shops, and festivals in Western New York.
Our dedicated staff takes pride in offering top-notch service to make every guest feel like a part of our family. Whether you are planning a meeting, event, wedding, or spa day, we are here to cater to your needs. Simply give us a call at 716-754-9070 to make a reservation.
Experience a stress-free elopement at Niagara Crossing Hotel & Spa, where our professional team will handle all the details from the officiant to the photographer. Just show up and let us make your dreams come true. We can't wait to welcome you to our hotel soon!
Photos of Niagara Crossing Hotel & Spa
100 Center St, Lewiston, NY 14092, United States
Reviews of Niagara Crossing Hotel & Spa
"We were here for the New Year's Eve party. We live local, but wanted a fun night out. From the outside, the hotel is gorgeous. However, our room left alot to be desired. We were in room 217. The walls have paint chipping, the bathroom is extremely tired and in need of renovation. There's literally paint chipping off the door frame, very shotty patch work. The shower tiles are cracked and discolored. You literally hear EVERYTHING. From guests talking in the hallway, to guests just walking around in their room above you. The insulation is non existent. I didn't sleep at all. Very uncomfortable bed. The sheets feel like sandpaper. The pillows have to be down, which I'm allergic to because when my face was near them, I couldn't breathe. The food and atmosphere at the party made up for the room. It was very nice. The staff are so friendly. But this place should not be charging over $200/night when it's in serious need of a major upgrade."
"The hotel is need of a renovation! Bathrooms dated ! No vanity mirror. Room layout strange ! Windows don’t open ! Walls thin you hear every foot step above . Paint chipped stains on ceilings. The nicest thing about the hotel is the outside brick, breakfast and view ! They honestly need to start renovating the rooms. Sadly I was disappointed by my visit! Sink plug disgusting! No management available to address my concerns"
"When I first entered the hotel to check in, the ceiling and light fixtures above were shaking significantly from a wedding going on above. When I first opened the door to my room, I got a very strong nursing home smell. The room was quite large, but had a weird layout. The furniture looked like it had been pulled out of a dumpster. It had serious scratches and gashes that couldn't have come from normal wear and tear. There were random light switches that didn't do anything. The lighting was super blue and sterile feeling. The internet was unusable, so I just left my data on. They also only provide you with soap and shampoo in the room, and then a note in there to see the front desk if you want other toiletries. This felt very cheap to me. The whole experience felt like a college landlord apartment. It seemed like they got the bottom-dollar contractor for every task. Definitely a contender for the worst hotel I've stayed at. Also, I know design is subjective, but the carpeting was pretty rough. The location was lovely though. We ended getting Chinese takeout and hanging out in the park by the river. The biggest redemption for this hotel was the breakfast. They do provide a quality breakfast. And the lady at the front desk was very kind as well. I just get the vibe that the owner puts the bare minimum into maintenance."
"We were not impressed with the room we had. We expressed when booking we were coming for our wedding nights (2 night stay) and the room was not worth the price we paid!! The dresser/refrigerator storage was clearly damaged from wear and tear and looked in need of replacement or repair. Several spots on the walls dinged up and had been patched up but not painted so there were multiple white spots on the tan walls. Big cob webs on the ceiling. Dripping faucets. Oh and let’s not forget the mirror in the bathroom was tilted downward perfectly so you could watch yourself going to the bathroom. What?!! The tilt functionality of it didn’t work to tilt it back up. I made due with placing a towel behind it to change the view. Room had spectacular view of muddy paths. (Sense the sarcasm). The air conditioner was clearly on its last legs and had an obnoxious constant ticking sound. I just think they’re not taking care of the hotel properly. The girls at front desk were very nice and helpful…coming to room to help with the a/c controls. Breakfast was standard nothing to rave or complain about there. When we went to check out there wasn’t a person at the desk just a basket that said leave room cards here. What?? This hotel has a prime beautiful location and has potential to be awesome. Whoever is managing it isn’t doing the best job so it can live up to its potential. It’s a shame. Sincerely a disappointed bride for her wedding nights. Our stay was Sept 16-18, 2023"
"I had a phenomenal stay here. The front desk staff are so sweet and accommodating. The room and bathroom were both clean and had what we needed. The complimentary breakfast was delicious and had a variety. The location was perfect, peaceful, and safe. I’d like to personally thank Nicole for being accommodating and allowing us to shower after a long day once we had already checked out."
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