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Garden City Primary Medical Care
1000 Franklin Avenue, Garden City, New York, United States
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About the Garden City Primary Medical Care
Garden City Primary Medical Care, located at 1000 Franklin Avenue in Garden City, New York, is a premier institution offering the highest quality of care and expertise in all specialty areas. Our team of doctors and health professionals provide personalized and compassionate care for adults and children.
Our radiology experts offer a range of imaging services, including CT and MRI scans, ultrasound, and X-ray, throughout the New York City area. We are designated as a Comprehensive Breast Imaging Center by the American College of Radiology, ensuring the highest level of patient care and safety.
If your NYU Langone doctor has ordered an imaging exam, you can easily schedule appointments using the NYU Langone Health app. Our on-site medical imaging services include advanced procedures such as MRI scans and CT scans.
In addition to imaging services, we offer support services to help you before, during, and after your visit. Our Cancer Navigator Program, led by breast imaging nurse navigators, helps coordinate all aspects of screening, diagnostic imaging, clinical evaluation, support services, and education for patients.
If you require inpatient care, treatment is available nearby at NYU Langone Hospital—Long Island. Our team of doctors and specialists are dedicated to providing the best possible care for multiple generations of families in our community.
To schedule an appointment or learn more about our services, call 646-929-7800 or browse our specialists online. At Garden City Primary Medical Care, your health and well-being are our top priorities.
Photos of Garden City Primary Medical Care
1000 Franklin Ave #300, Garden City, NY 11530, United States
Opening hours of Garden City Primary Medical Care
Monday:
09:00 - 17:00
Tuesday:
09:00 - 17:00
Wednesday:
09:00 - 17:00
Thursday:
09:00 - 17:00
Friday:
09:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of Garden City Primary Medical Care
"This week I had an extremely upsetting experience with the supposed manager at this practice. I have been a patient here since 2020. My doctor retired over the summer. I have an ongoing prescription for Lexapro that I have been on for 7 years. On 11/29 in the evening, I was notified by my pharmacy that the doctor would not authorize a refill. The morning of 11/30 I called to ask why. I was told it’s because I need to see a doctor since it’s been 6 months. I said it was not a problem and asked for an appointment and that I am out of medication. I was told there were no available appointments so she would put in a message for me. 5 hours later I received a call back from I believe Beth, but may be mistaken on the name. She told me that because they had no appointments there was nothing I can do. I asked why they couldn’t put in another refill and schedule me an appointment as soon as one is available. She continued to scold me that if I missed the letter was doctor was retiring there was nothing she could do. I told her I did not miss the letter, that I am willing to come in, I did not know I was due until now. She continued to say there was nothing she can do. I pointed out that my refills are every 30 days and they have approved each months since my doctor retired so I don’t understand how no one could have told me, and especially after my pharmacy reached out for approval 11/9 and 11/28. She continued to blame me. I told her I wanted to speak to someone else. She then said she is the manager and that there was n one else. At this point I cursed at her and hung up on her. She called me back and despite my better judgement I answered. At this point I was hysterical crying. I told her she has no idea what I take this medication for (as this is also used for depression). I continued arguing and crying. She then said “if you would let me speak, I am trying to tell you I can ASK if the doctor will put in a 30 day refill and give you an appointment next Thursday.” I told her that was all I asked for hours prior. I accepted the appointment and immediately went on zoc doc and found a new PCP who I have know seen. I have never in my life been treated so poorly by a medical practice. This is not a controlled substance. I was not unwilling to visit the doctor. To tell me there is nothing they can do because and leave me without medical is unacceptable when I am already a patient if the practice. If I used this medication for depression, the side effects could be deadly. To also tell me there is no one else I can speak to is absurd. I work in healthcare and if someone acted this way to one of my patients, they would be fired on the spot. This review likely will lead to no disciplinary action. My only hope in writing this review is that other people perhaps avoid this practice to avoid interacting with the manager I had to deal with."
"Make an appointment after explaining your exact situation. Wait the month they ask. See the doctor. Only for the Doctor Michael Carl to say he doesn't believe in the medication you've been taking and won't prescribe it to you but will send you to another doctor. Like I could have done myself a month ago had I been properly informed. Nice. Thanks for wasting a month of my time and that goes for the doctor and staff. The staff seems highly impatient just by checking in as well which was a review from three years ago as well. Must be the old talent drying up on the front end. All in all wouldn't recommend this office to anyone."
"I just happened to be looking at the office reviews, & was very surprised to see some of the comments. I thought I would share my experience. I have been a patient with Garden City Primary Care for over 15 years & have always received excellent care. My primary care doctor, Dr. Youn is awesome! I trust her advice unequivocally. When it wasn’t possible to see Dr. Youn, other doctors in the office covered and I received excellent care.The staff has always been polite & helpful. I have recommended this office to others, and always get a big thank you for sharing my doctors. I feel extremely fortunate to have this team of doctors in my life. FYI - this wasn’t prompted - just sharing my truth."
"I didn't have the same experience where the staff was my problem. I was appalled by my dr. When my husband and I move this office was recommended by his co-workers for a primary physician. He went when he was sick, got seen and medicated that morning. I went 3 times, for and ear infection, a physical, and a nasty cold. Each and every time Dr. Carl was rude, sexiest, belittling, and incompetent. The ear infection he harassed me for using q-tips. At my physical, I mentioned multiple issues I was concerned with and he said, "So you're just here to get referrals?" like I was wasting his time. When I mentioned a family history of depression and my concerns, he said "Maybe if you got out and walked a little it would help you lose weight and you'd feel better about your appearance". He also gave me 3 shots without wearing gloves. After that I no longer considered him my doctor and had no intention of returning. Unfortunately, I got a terrible cold, it took two appointments and a phone call sobbing that I hadn't slept in a week because of the coughing for him to give me cough syrup. I have not returned to this physician’s office, and I would not recommend it to anyone. Perhaps the other doctors are better."
"This rating is for the staff and their ridiculous phone system. My doctor is amazing but the office staff is terrible. They are very unprofessional and want to treat patients like merchandise rather than people. I was 15 minutes late for an appointment, with severe asthma and audible wheezing. They refused to let me see my doctor. Thank God my doctor called me that night to talk to me. If you have an issue with these office clowns, let your doctor know. As for the phone system: that’s a joke. After a very long message the person you eventually speak to is not even in the office. They are an operator in another state who know nothing about what’s going on in the office. The whole process stinks."
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