A Pawsitive Experience (Susan Ferry dba) 6440 Schultz Road, Lake View, NY 14085

"Susan has helped our family by teaching us how to understand our dogs' needs and behaviors. She quickly identified some areas we, as pet owners, needed to improve and gave us the tools to reinforce the good behavior we wanted to see from the pups. I appreciate her eye for detail and way of breaking down lessons into digestible parts. Our training sessions built up on the successes of previous sessions and the feedback we received was in line with our self reflection; praise for improvements made and tips for shoring up areas of struggle. We have a more peaceful home, with 2 pups and 2 young kids, now that we have the knowledge to set behavioral expectations for the dogs and the confidence to put our training exercises into practice. Thank you, Susan! I highly recommend her services to anyone serious about helping their good boys become great boys."

"If you’re looking for a great place for your canine family member I highly recommend Pawsitive. Susan has helped my Chocolate Girl Sophia learn how to overcome her anxiety issues. After only 3 weeks of daycare as well as a few nights of boarding, Sophie has become more confident and less anxious. She loves the other dogs.I feel good about the fact that Susan assesses all the dogs to be sure they are a good fit . When Sophie stayed for boarding she was in a home environment and became one of Susan’s family. I love that Sophie is so happy to go to daycare and that she’s tired from a day of play when she comes home. Pawsitive is not only Susan’s business but also her passion. She truly loves what she does and it shows."

"Susan is truly fantastic, no other way to describe her. From personal experience A Pawsitive Experience with Susan is the only place I would trust to bring my dog for day care and for longer stays. One can leave his/her dog and know that their pup will be in good hands and have the time of their life. Additionally, she will keep you updated on how your pup is doing and is very transparent and honest!!!!! I left Leo with Susan for three months and not only has Leo gotten super responsive and calmer. Highly, HIGHLY recommend! Truly understands dogs, owners and the importance of training for building a loving relationship between the two."

"When I decided to get a Golden Retriever puppy I knew I would need some guidance. I got Coco at 8 weeks old. I was a bit overwhelmed so I started searching and reading reviews for places that have puppy training. I came across A Pawsitive Experience and saw the 5 star reviews so I decided to give Susan a call. I'm so thankful I made that call. Coco attended the PAWS program and has continued to attend Susan's daycare for the past 10 months. Susan is very knowledgeable and has provided invaluable advice on how to communicate with my dog in a positive way, thereby building a healthy and happy relationship. She taught me to look at my actions and reactions when interacting with Coco. I've learned so much and it has made me a better dog mama! A Pawsitive Experience provides a safe and nurturing environment where my dog can socialize and be cared for by someone I trust, and I'm learning a lot along the way. I will forever be grateful for the positive impact Susan has had on my life with Coco."

"After our 10 month old highly energetic, yet also anxious, black lab flunked out of another doggy daycare after 1 day, we were referred to Susan. She encouraged us to enroll our dog in the 4-week PAWS program. It helped him immensely. The amount of nervous behaviors (drooling, barking, etc.) have been drastically reduced. When we take him for walks at home, he's so much better on the leash. He's learning how to get along well with other dogs through appropriate play. Our dog now loves going to daycare a couple times a week with "Ms. Susan.""