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Shear Magic Dog Spa & Resort
519 Horan Road, Syracuse, New York, United States
About the Shear Magic Dog Spa & Resort
Shear Magic Dog Spa & Resort is a premier destination for pampering your furry friends in Syracuse, New York. Located at 519 Horan Road, our luxurious facility offers a range of services including grooming, boarding, daycare, and training. Our experienced staff are dedicated to providing top-notch care and attention to ensure your dog's comfort and well-being. Treat your beloved pet to a day of relaxation and indulgence at Shear Magic Dog Spa & Resort.
Photos of Shear Magic Dog Spa & Resort
519 Horan Rd, Syracuse, NY 13219, United States
Opening hours of Shear Magic Dog Spa & Resort
Monday:
06:30 - 18:30
Tuesday:
06:30 - 18:30
Wednesday:
06:30 - 18:30
Thursday:
06:30 - 18:30
Friday:
06:30 - 18:30
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Shear Magic Dog Spa & Resort
"Everyone here is so kind and caring. We do doggy daycare and have boarded our pup with them numerous times. It's a beautiful thing to leave your dog and know that they'll be safe, happy and well cared for. Highly recommend!"
"God forbid your 15 mins late. They cancel on you because it would throw their whole day off. You aren’t doing surgery, you’re grooming dogs. Edit to the owners response: instead of jamming pack your schedule, which if someone is late affects every other appt, you should incorporate a buffer so you don’t loose clients like myself. Profit margins "
"I understand that the groomer my dog went to isn't working there anymore. But it's very unprofessional to tell me that information when my appointment is two weeks out. I've been having scheduling problems here and the one time I book out 3 months I can't even take my dog. No hate they do a great job grooming just terrible scheduling."
"My dog has been going to Shear Magic to be groomed for the past 3 years, since we got him as a puppy. I realized I didn’t receive a confirmation email the day before his appointment so I called to confirm that he had one, and was informed that the woman that normally grooms him left to work somewhere else and that they were sorry they didn’t call to inform me. Then I was told that the other groomers were all booked up and there wasn’t any room to fit my dog in at any time and told me I should take him somewhere else. This was very disappointing as I’ve been a customer there for 3 years and this was how I was treated."
"Horrible! First time there and never again! The girl that was to groom our puppy left, and no one called and canceled or changed our appointment. Got there, and I was told I wasn't written down. I had a confirmation from them on my phone. I stood in the cold for 15 minutes and insisted I had no appointment. How would I know the girl's name was Lauren! They said they could not accommodate me, and if I gave them my name and number, they would write me down for when they had room in their schedules. I waited for a month for that appointment and took time off to bring her there. Never a phone call back from them either! Thanks for ruining someone's business purple hair!"
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