Sleep Number

"I made two visits to the Greece location. After the first visit, I knew I would not have to explore any other alternatives. The product was comfortable and the price seemed reasonable. The store's principles (Liz, Will and Inge) were very knowledgeable and helpful. Everything they told me came true. I do recommend this location for professional and friendly attention."

"Gavin was alone - holding down the fort at the Rochester NY Sleep Number store next to the Mall at GreeceRidge Center. He was very knowledgeable about all the products for sale there. He was attentive and helpful in determining my choice of mattress as well as my choice of foundation. He made my decisions easy and I made the purchase best for me. Gavin was wonderful."

"Inge was an amazing sales woman to work with and was really kind and sweet in the store. Our issues are not with the greece store location. It is with sleep number as a company. Canceled our sleep number bed after waiting over 2 months for it and being postponed three times with an attempt at a fourth. Was really looking forward to some back relief and convenience while breastfeeding as well as pain relief for my husband, But this company does not deserve your money. After multiple postponements within 24 hours notice of delivery and then calling today at the time they were supposed to be at our house to postpone yet again by 2 weeks due to only shipping half of our order to the local delivery warehouse, I demanded money back and was told a whopping $200 for the delivery fee was all they could give. I said I wanted 15% back or I was canceling my order given 4 days that would have to be set aside that equates to $900 of my husband's paychecks. Got transferred to a snippy supervisor who said the most she could do is $400 and I said absolutely not then cancel the order. She sounded surprised but she went ahead and canceled the order, lost a customer for life, And added to their bad reviews instead of offering good customer service for their repeated mistakes. Good job Sleep Number !"

"Good selection of mattress comfort levels. Our salesman, Gavin, was very friendly, informative and not pushy. Beds start at about $1500 and go up from there."

"Great experience!! Inge was so wonderful to work with! She was extremely helpful and knowledgeable about the different options and helped us come to a decision on a purchase that we are very confident with and excited for. We were wary about testing out mattresses during this pandemic, but the store did a great job with maintaining cleanliness and making us feel safe there."