Crouse Medical Practice-Syracuse-Downtown 739 Irving Avenue, Syracuse, NY 13210

"Great experience with this practice so far. Danielle Ryan is my new primary care physician and she was wonderful. Facility is clean and organized too; very little wait. Only reason I’m not giving it five stars as the process to actually establish care as a new patient was brutal. Still, worth it in the end."

"This is by far the worst doctor's office I have ever attended. The entire staff, including the doctor's, all behave as if they are more important than their patients. They are always rude, disrespectful, and arrogant towards their patients. Please, do not go to this office. They need to be shut down."

"Had the best experience with Dr. Sadowitz and his team. He is extremely friendly and informative. The gallbladder surgery went well and recovery was not bad at all. Highly recommend him and Crouse for all your medical needs."

"I recently moved to Syracuse and scheduled with Crouse as a new patient (I just needed a new PCP). I had to wait 3-4 months for my appointment but that was fine and expected. Then, I got a letter saying they had rescheduled me to 2 months later from the original appointment. I called to request an appointment for sooner, and was told I could come in on the original date, during a different time slot. (Side note: the receptionist I spoke with was very rude, but nonetheless, I assumed she would be competent with her job.) The day of the appointment, I arrived and was informed that, although there were records of my call rescheduling the appointment back to the original date, the appointment itself had never been rescheduled. It had been left on the later date, and I would have to come back at that time (after I had already taken off of work for this appointment). The receptionists in the office were kind enough (in contrast to the person I spoke with on the phone), but just shrugged off their colleague’s mistake. Given the reviews from others here, coupled with my own experience, I will be taking my business elsewhere. I don’t want to put my health in this practice’s hands, no matter the quality of the doctors themselves (which I have no idea of, since I was never seen). It’s a bad look to mess up like this for a new patient and then take no accountability or action for it."