BJ's Wholesale Club

"5 stars the food is good and the employees are nice. I also found this cool robot that checks store shelf stock which I thought was great. Robots really are taking over the world."

"My recent experiences at BJ's Wholesale Club in Linden, NJ, have been unsatisfactory. This location is the closest one to me, and while convenience plays a role in my continued visits, the overall experience leaves much to be desired. One recurring issue I've encountered is the state of the store itself. It often appears disorganized and chaotic, with a lack of consistency in the quality and availability of products. In particular, the meat selection has been disappointing, with fatty cuts and higher prices. The inconsistency in product availability is frustrating, and if you arrive even slightly later than noon, you're likely to find a limited selection or even leftovers. My most frustrating experience recently was waiting in line for an astonishing 40 minutes to order a simple ham and cheese. This kind of wait time for basic items is unacceptable and reflects poorly on the store's management and customer service. To make matters worse, the gas line is another point of contention. The long wait times and inefficient processes make filling up a tank a time-consuming and frustrating task. Additionally, I was promised rewards when I renewed my membership, but to my disappointment, these rewards were never given to me. It's disheartening to see a lack of follow-through on their promises and a lack of appreciation for loyal customers. In summary, my experiences at BJ's Wholesale Club in Linden, NJ, have left me feeling consistently frustrated and disappointed. The lack of consistency in product quality and availability, coupled with extensive wait times and unfulfilled promises, have made it challenging to enjoy my visits. I hope the store management takes these concerns seriously and makes the necessary improvements to provide customers with a more positive and efficient shopping experience."

"Terrible service and overall bad shopping experience. Going to checkout took longer then shopping for the items. All self checkout are 15 items or less and they have the nerve to just open 3 of 13 non self checkout registers on a Saturday and funnel everyone to those with over 15 items even when noone is at self checkout. Curbside pickup is no different, tried it once and waited 45 minutes just to go into the store to get the merchandise myself. Whoever is the manager should quit and find a different career path."

"As a person that is always busy carry out works for me. However, my last two orders I have arrived home and realized I’m missing items I paid for. What can I do once I come home??? Today I decided to take screen shots of my order. I realized I was missing the chicken, 2 packs of meat, milk, eggs! More than $100 in food!! Thank god I realized while at bjs so that I can say something. The apologize and I understand things happen but if I were to go home again today who would believe that I never got all my items! They need to figure out a system to check every item before going to the cars! This is not acceptable"

"After looking at the recent not so nice reviews, we were not sure if we should shop at this BJ's, but they've got the gas station in this location and we wanted to participate in the gas saving program, we tried it there anyways. There was no problem, the store was clean and well organized, they have more varieties on certain items than our regular go to BJ's, the staff were nice and very helpful. Will go again"