Rite Aid

"Please fix the refrigerated section. Pharmacists are very helpful, but there's never enough staff up front. Also, it's not necessary to scan my license if I'm purchasing alcohol so I suspect they're selling my information."

"Local Rite Aid front end reps are nice, fast and helpful. And that, is the only reason why I'm giving 2 stars. The Pharmacy however, is the main reason why I shop Rite Aid and it is out right agitating they never answer the phone. If, after multiple calls back to back for hours, they do answer, there is a lack of courtesy in the voice of the person answering. Automated system? Don't bother leaving your number for a call back you will never receive one. I noticed the last few times I physically came there the ringer on the phone is very low but even so, if I can hear it at the window while being rang up, the individuals inside must hear it too. The phone is on the counter and no one even makes an attempt to acknowledge the phone is ringing. Very poor customer service"

"6:20 appointment was available on the website which wouldn’t let me click “confirm” after filling out all of my info. Went back to the website and the 6:20 appointment was pulled because I was trying to book it. It was 6:17 and I couldn’t be seen as a walk-in because they “were backed up.” What’s the difference? Going to go to CVS"

"EDIT-----OK I have to go back and edit this review because I forgot about the most important part--the pharmacy. Everyone in the pharmacy is so nice EXCEPT the pharmacist herself. I’m not sure of her name but I know she’s a short Indian lady...and she’s brown skin. But she is extremely rude and she makes decisions on your medication as if she is your doctor, she questions you as if she is your doctor, and she will not give you medication even though your doctor prescribed it, I know a few people who have issues with her. I have actually moved my pharmacy to another location because of her . Even though it is convenient to go to Rite Aid and I do everything else at Rite Aid I had to switch pharmacist because she is just too much to deal with and to rude I will never ever ever again have my prescription filled there!!!! I mostly shop at this location during the night time. The associates that are there at night time are wonderful. I never have an issue with them. The only issue I don’t like about the nighttime procedures are that at 9 PM well it’s usually 8 PM or between 9 PM you are not able to get cash back because they close or count out the drawers. Also recently I had another issue where at 8 PM one night I went to pick up a Western Union and they did not have the money available ($250) I came back twice the next morning and afternoon and the money still wasn’t available until I made a fuss about it and the acting manager called the supervisor and they made the money available to me. That I find unacceptable because Western Union is a third-party service in your store and you should always have money available on hand the senders pay a fee which in my case my sender paid $50 in order for me to have that money right away and I couldn’t get it .I do not shop so much during the daytime but the experience that I have during the daytime is completely different from night time. Almost all of these associates are friendly during the daytime most are not and I do not get a chance to get to know them as well as I know the nighttime employees. So I am not saying that they are bad they are just not as friendly and talkative as nighttime employees. either way I will continue to shop at this location I come here for everything I love the prices I love the bonus program and the associates switch a lot but for the most part they are very well. The store is always extremely clean and the associates always look neat and clean I would recommend this location to anyone"