CVS 530 Burnside Avenue, Inwood, NY 11096

"Horrible customer service in this place. Cashier, Maria, doesn't like to help customers and gives them attitude. Refuses to check customers out when they can't use the self checkout. Don't come here."

"Poor customer service, I never have this bad experience at another CVS store."

"Front register, Spanish girl a customer service rep , cashier ( times of 2:50 and 3:22 ) pm . She doesn’t know how to talk , and doesn’t know store policy .was super rude and implied I was rude because she kept repeating herself to me pertaining to refund very vaguely , she could had explained the store policy nicely and respectfully instead of repeating herself on refund . She did not explain they do not do exchanges or she is not able to she expected me to already know . That is super unprofessional it’s your job to explain professionally the store policy and how the process works .. that’s just common sense , Manager Avita was able to explain store policy professionally. Door also did not open all the way as it should and door was not properly working which hurt me as I was walking out . This is place is trash . And the items on shelves for make up are super dusty ."

"Waited on hold for the pharmacy for 10 minutes then gave up. Aside from that annoyance, nobody will respond to this review to address any issue either. This is being posted strictly to help other customers make an informed decision before using this location."

"The pharmacy is open late but that’s just about the only thing good there. There are 1 or 2 friendly and helpful staff members in the pharmacy but they all work extremely slow there. There were times where I waited for close to an hour on multiple occasions. Also, a few times they didn’t have a specific antibiotic that we needed so we had to call the Dr. have a new prescription sent, so by the time they said they received it and had it filled will be a really really long wait time as well."