BJ's Wholesale Club

"Don’t shop from here. They don’t put all of your items to be delivered. I called several times and to different departments to each of them to hang up. No accountability. Horrible store. It’s through our money that you are employed to even hang up that phone. Disgusting"

"What is going on at valley stream Bj warehouse.? Non members are allowed to enter the store and upon checking out requesting to use members cards. I have encountered this at the self check station and with a cashier. Not only must I be concerned when loading my food in my car, Now I have to watch myself inside the store. Where is security? in the store. who is"

"Staff is so rude. Self checkout associate - cashier 404 - transaction 9980, 10/21/23 @ 5:01 pm- I am sharing the transaction information, hoping you will investigate. I know you have cameras. I asked her to scan the items in my cart because I am not feeling well. It was weird she started and without saying a word to me stopped, and walked away. There were a few items left. Factually 3 items. I’m really tired of the poor service. More people need to complain - we do not have to accept it. It has to stop!"

"I like the deals and the variety of products… however every time I order delivery online I am continually missing items from my order. It’s very frustrating because numerous fees are applied, plus a generous tip is provided to the person providing the service, and if my orders are incomplete I have to keep repurchasing things at a higher fee that I don’t even get. Maybe it can be better experience in-person. I just don’t have flexibility to be at the store or on a line. Just be careful ordering online because some items do not come but you will be billed for it."

"This BJ's lost its value. It used to be clean but now it's dirty, the parking lot is absolutely disgusting, trash is pulling up near and by the front entrance. Mind you I just visited it after two years since I moved away. I thought it would get better but wow, it's absolutely horrible. The inside of it too is not clean. It was so bad that I had to ask for them to send out a maintenance crew. Maintenance crew came and changed the garbage bag for the bin near the front door and the rest stays. Just imagine their restrooms or worst yet, imagine where they are storing the food you buying to feed your family. I'm sure there are plenty of health violation inside, just by looking at the outside. I have not seen a Bjs this bad."