CVS 82 West Main Street, Smithtown, NY 11787

"Pharmacy sucks they don’t pick up their phone literally called 7x in 1 hour n got hung up on all 7 times. Spoke to the store manager which has nothing to do with the pharmacy n he said he can’t do anything cause they’re really busy. Pick up the freakin phone! Like what if this was a freakin emergency?!! Changing pharmacy as soon as I get my stuff. SMH"

"I asked a clerk about a product that was listed as “In Stock” on their website. I was told, “The website isn’t always accurate.” The clerk didn’t offer any help locating the product, nor did she offer to take a look in the stock room. A sad excuse for customer service."

"Pharmacy is the WORST. Slow, no one helping the counter, everyone avoids looking at the line. Plus a disaster behind the counter"

"Young girl with glasses with attitude today 8/28/23 3:20pm . Simply asking questions and she gave an attitude and eye roll. Will not be using. And they were out of stock of my medicine."

"Second time now I didn't get enough medication in my family's prescription. Mistakes happen, I get it. I just called to see if I can get the missing medication, and whoever answered the phone was incredibly rude. He was insinuating that I double dosed my child. I said no I'm a NP, I'm pretty good with that stuff, to which his response was "well the pharmacists are pretty good with that stuff too. There's no way that would happen with the machine we use." So incredibly rude. Literally just want my child's last dose of medication. I'm not asking for narcotics. Please retrain your staff on customer service. It goes a long way"