Walgreens

"Came to Walgreens to have a photo enlarged. While sitting at the kiosk, I realized I really didn’t know how to do it. Agatha, the store employee, came right over and made it look so easy. She also took the time to find me a coupon for a great savings. Can’t say how thankful I was and how easy she made my job. Thank you!!"

"Their phone service is the worst. I have been on hold on numerous occasions with them for prolonged periods of time and after waiting the phone rings and then disconnects. All I was trying to do is find out if a medication was in stock. Someone eventually did pick up said they had to transfer me to a different department and when that department picked up they said they were going to check and then proceeded to disconnect, again. They need a better system. If I could give a negative star review I would because they do not deserve the 1 star."

"Every-time i get a acetaminophen prescription the pharmacy does there best not to fill it and advise me just to take over the counter Tylenol. Please Walgreen pharmacy Techs, stop misdirecting people and just fill the script. They always start off like this. "your insurance does not cover it" ok then i will pay for it. " well its over the counter Tylenol". If my Dr wanted me to take OTC Tylenol who would of advised me of that an not write a script. Walgreens you will always be 2nd place to cvs and I know why. Terrible customer service in that pharmacy. Your job is to take the order and process it, not to give advice."

"The employees are good natured and helpful, but this place is sorely understaffed for the volume of customers they serve. Walgreens and CVS wipe out local pharmacies and leave us with no choice but to deal with over worked (and probably underpaid) employees, long lines, and frequently out of stock meds. This is 2023, why can’t someone do better?"

"About a week ago I had an excellent interaction with a member of the pharmacy. I was trying to fill a prescription through Medicare. Mehnaj, operations manager, called me back and explained everything that was going on. Over the course of three days she not only called Medicare , and my doctors office several times but she also kept calling me to update me. She finally got the prescription filled. I greatly appreciated her efforts . I feel like she understood the importance of what I needed as I am an insulin dependent diabetic. It’s rare these days to find someone caring like Mehnaj. She is a big asset to Walgreens and I thank her so much!"