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CVS
114 Pondfield Road, Bronxville, New York, United States
About the CVS
CVS is a versatile institution located at 114 Pondfield Road in Bronxville, New York. This all-in-one destination offers a wide range of products and services including clothing, convenience items, pharmaceuticals, groceries, health and wellness products, as well as a selection of liquor. With a convenient location and a variety of offerings, CVS is the perfect one-stop shop for all your needs.
Photos of CVS
114 Pondfield Rd, Bronxville, NY 10708, United States
Opening hours of CVS
Monday:
07:00 - 22:00
Tuesday:
07:00 - 22:00
Wednesday:
07:00 - 22:00
Thursday:
07:00 - 22:00
Friday:
07:00 - 22:00
Saturday:
07:00 - 22:00
Sunday:
07:00 - 22:00
Reviews of CVS
"I never leave reviews (bad or good) but I needed to say something about this CVS. Just moved into the neighborhood and I must say that this is the worst pharmacy I have ever dealt with. The entire experience was horrible. My wife was just discharged from the hospital from giving birth and was in a lot of pain. They called the prescription in early but when I went to pick it up they said it will take 20 more minutes. I came back in 20 min and they said it would be an additional 20 min. Came back in 30 minutes and it was still not ready. Once I got home with the prescriptions, we noticed that the main prescription was not filled. Not only did they forget to fill one of my prescriptions (the main one) but when I came back to get it filled, they were more worried about going home than helping the customer. I explained that my wife was just discharged and was in a lot of pain but the pharmacist was only worried about making excuses to catch the train. I over heard her saying that it was Saturday and she had places to go. She kept saying that she could not get the prescription to go through but miraculously in the morning (which was another disaster) the prescription went through in minutes. This place as the worst customer service experience I have ever had to go through."
"As a prescriber, I have never had such a terrible experience with a CVS to the point that I felt compelled to write a review. Month after month I encountered the same issue, and when asking for clarification, the pharmacy tech could not have been less knowledgeable and the pharmacist could not possibly have been more rude. No one could provide me with suggestions of how to prevent it from happening in the future. This cycle continued for five months until this month, when the regular solution did not work. After going back and forth for several hours, with the pharmacy tech not communicating to the pharmacist, the pharmacist ultimately yelled (like, actually yelled) at my pharmacy/insurance specialist, told her to stop calling and wasting her time, and that she did not have the time to deal with this. Ultimately, we transferred the prescription to another pharmacy so the patient could actually receive the prescription, and I’ll be sure to encourage my patients to use alternative pharmacies in the future."
"I cannot speak highly enough about the staff at my local CVS in Bronxville. Their level of kindness, respect, and willingness to assist is truly remarkable. Whenever I've encountered issues, they've gone above and beyond to help me find solutions. It's evident that they genuinely care about their customers and take pride in their work. The team's friendliness creates a welcoming atmosphere that makes every visit a positive experience. Whether I'm seeking advice on products or needing assistance with a particular concern, they consistently provide outstanding support. It's refreshing to encounter a group of professionals who are not only knowledgeable but also patient and attentive. In a world where exceptional customer service can be hard to come by, the staff at this CVS location in Bronxville shines brightly. Their dedication to helping customers and their willingness to ensure a smooth shopping experience is truly commendable. I'm grateful for their assistance and can confidently say that this store has become my go-to for both convenience and exceptional service. If you're in the Bronxville area and looking for a pharmacy with a fantastic team, I wholeheartedly recommend this CVS. Their exceptional service sets a wonderful example for others in the industry. Kudos to the staff for their outstanding efforts and their commitment to making each customer feel valued and cared for."
"Terrible. My wife went in for a COVID shot and the older white guy pharmacist said she “did not qualify” ???? — her last shot was more than 8 months ago and she is traveling overseas in a few days. Other customers were also waiting in line - he ignored them and they became so frustrated they walked away! The store is also usually dirty and a generally mess. Go elsewhere. By the way the COVID shot was NO PROBLEM at Walgreens."
"Tom is the best pharmacist you can possibly imagine. His costumer service skills are incredible. Very polite and respectful, we are fans and feel lucky to have him in our community. Same about Mounique, they score high in knowledge, skills and care. Big asset for CVS Pharmacy! Recently in 2023 we have been frustrated with the Pharmacy personnel. Only Tom is the person who is respectful and responsible at the pharmacy. My parents have been going through a lot and taking horrible service attitude from staff. They don’t belong to this job. Zero aptitude to deal with people. Rude is an understatement. Please keep our local pharmacy a pleasant place to visit."
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