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Banfield Pet Hospital
830 Pelham Parkway, Pelham Manor, New York, United States
About the Banfield Pet Hospital
Banfield Pet Hospital is a leading veterinary care institution located at 830 Pelham Parkway in Pelham Manor, New York. With a commitment to providing high-quality care for pets, the hospital offers a wide range of services including wellness exams, vaccinations, dental care, and surgical procedures. The experienced and compassionate staff at Banfield Pet Hospital strive to ensure the health and well-being of every furry patient that walks through their doors. Whether your pet needs routine check-ups or emergency care, Banfield Pet Hospital is dedicated to providing top-notch veterinary services in a warm and welcoming environment.
Photos of Banfield Pet Hospital
830 Pelham Pkwy, Pelham, NY 10803, United States
Opening hours of Banfield Pet Hospital
Monday:
08:00 - 18:00
Tuesday:
08:00 - 18:00
Wednesday:
08:00 - 18:00
Thursday:
08:00 - 18:00
Friday:
08:00 - 18:00
Saturday:
08:00 - 18:00
Sunday:
Day off
Reviews of Banfield Pet Hospital
"Horrible! Horrible! Horrible. Don’t waste your time going here. The staff and vet leave and hour and half early. My dog had an infection on a snowstorm. I drove 7 miles to get there to have the vet see him and to buy medication to treat it. I arrived on Saturday at 4:30 PM. There was no one there. There were no clinicians or staff. They had left two hours early, the website said they close at 6 PM, but they were gone by four. I even called multiple times while I was driving there and no one answered. Sadly, I had to call Harlem , Banfield, and they saw him and gave him the treatment. Today my dog had a booster appointment at 4:30. I arrived at 4:43 PM and walked my dog outside. I got inside at 4:47 PM and they told me that the vet Dr. Crandell has just left. I was extremely infuriated because I was calling to let them know I was going to be 14 minutes late. They told me that he had left and waited 15 minutes .that’s not true because I was outside walking the dog at 4:43 PM and didn’t see any one leave. I had also called while driving there to let them know I was going to be 10 minutes late and no one answered, I don’t Understand how they advertise someone will be there to see your dog until 6 PM, but they leave at four I’m going to file a complaint with corporate and try to fight to cancel my membership because this makes no sense"
"Terrible experience. Waited 2 whole hours after my appointment time for my dog to be seen as we watched dozens of dogs come and go. They play favorites with dogs they know as one came in while we were waiting and was called a VIP LOL and got taken right away. Cancelled my “wellness plan” (which is also a scam btw) and will be going to the local animal hospital needless to say where they are also friendlier."
"Great service, they really take their time with my fur baby...the vet comes out and explains everything to me. I love them and the've always been honest with me. I highly recommend them"
"I've had very negative experiences getting timely service here. I regret ever getting insurance through them. The lines are always long and extremely slow regardless of whether you are dropping off your pet, needing to pick up your pet, wanting to make an appointment or ask a question. That is because the 1 person at the desk is responsible to do all of the above as well as answer incoming phone calls!!!??? Apparently, short staffing exists in the back medical area as well since several appointments had been cancelled on late notice. What staff is there seemed to always be in a rush. I had little confidence in the Vet treating my cat because the Rx she prescribed was not effective and she said there was no other medication to treat him which was not true. Lastly, after explaining my issues and requesting to cancel my contract, they wouldn't let me and reported it to all the credit bureaus. I'm certain many people have opposite experiences and good for you. I have not and could never recommend this place."
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