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UPS Customer Center
3439 Black and Decker Road, Hope Mills, North Carolina 28348
About the UPS Customer Center
The UPS Customer Center at 3439 Black and Decker Road in Hope Mills, North Carolina, is a convenient location for customers to drop off and pick up packages, track shipments, and access a range of UPS services. Whether you need to ship a package, print shipping labels, or inquire about delivery options, the friendly and knowledgeable staff at this center are ready to assist you. With its central location and efficient services, the UPS Customer Center is the go-to destination for all your shipping needs in the Hope Mills area.
Photos of UPS Customer Center
3439 Black and Decker Rd, Hope Mills, NC 28348, United States
Opening hours of UPS Customer Center
Monday:
14:30 - 19:30
Tuesday:
14:30 - 19:30
Wednesday:
14:30 - 19:30
Thursday:
14:30 - 19:30
Friday:
14:30 - 19:30
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"Updated review: So a package is on a truck for delivery on 30 December and 12 hours later you still cannot deliver it, then you update the delivery window to three days later? That’s not suspicious at all. Original Post: Apparently UPS disregards hold package and redelivery confirmations and delivers packages anyways and then is not held to any accountability."
"This UPS location along with the main UPS customer service call center has repeatedly not delivered a package since December 22,2023…at some point it was in the truck for delivery so I assumed when it wasn’t delivered the said day, it would be the next day. Now it’s 12/29/23 and still no package. UPS has taken zero responsibility for this and just says “You will need to contact the shipper!” This is not the responsibility of the shipper, it’s the fault of UPS. Unfortunately, you’re just another customer and although sometimes a situation with a package is very personal to you, it’s not to UPS. I remember a time when UPS went above and beyond to meet the needs of customers especially around the holidays, this just isn’t the case anymore."
"I go to this UPS to drop off packages. Sarah is the clerk that I have been lucky enough to deal with most every time! She goes above and beyond what is expected of her!! I am handicapped and I don't own a car. If not for her I would not have gotten my package sent today!"
"I always enjoy using this UPS branch because of the very friendly, extremely helpful and joyful young Lady who is the clerk. She makes an otherwise plain and boring task such as sending packages a very joyful and pleasant one!. Thank you!"
"Third time a package has been marked as delivered but wasn’t. Staff has a nonchalant attitude about looking into or investing time to resolve any of these situations. Even when ring camera footage was introduced into the discussion showing no one making deliveries to my address during the “time of delivery”. Someone is taking my packages and marking them as delivered. Even when moving the packages to sign for delivery, they are “signed for” by using my last name only. No signs their name that way."
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