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FIDELITONE
13323 Carowinds Boulevard, Charlotte, North Carolina, United States
About the FIDELITONE
FIDELITONE is a reputable storage institution located at 13323 Carowinds Boulevard in Charlotte, North Carolina. With a strong focus on providing secure and reliable storage solutions, FIDELITONE offers a range of services to meet the needs of individuals and businesses alike. Whether you are looking to store personal belongings or valuable assets, FIDELITONE ensures that your items are kept safe and well-maintained. With a convenient location and a commitment to customer satisfaction, FIDELITONE is the go-to choice for all your storage needs in Charlotte.
Photos of FIDELITONE
13323 Carowinds Blvd Suite A, Charlotte, NC 28273, United States
Opening hours of FIDELITONE
Monday:
08:00 - 17:00
Tuesday:
08:00 - 17:00
Wednesday:
08:00 - 17:00
Thursday:
08:00 - 17:00
Friday:
08:00 - 17:00
Saturday:
Day off
Sunday:
Day off
Reviews of FIDELITONE
"absolute incompetence when it comes to furniture fulfillment. stay far away from this company."
"SHOCKINGLY inept company! It took them four attempts to get our delivery right. On one trip, they assembled our furniture (or tried to), leaving out several parts and stripping every other part. The next trip, they brought us used/damaged furniture w/o hardware (which we refused). There were so many missteps in what turned into a 9-month delivery process, I wouldn't go anywhere near this place if you have other options. Not sure what their interview process is, but they're not hiring the brightest bulbs."
"Order was scheduled not once but 3 times still haven't received my bed at this point I will just refuse delivery and have my order canceled if anyone tells you this will be your delivery company ask for another if another is not available order from somewhere else. This company is a joke and I still have to wait on refund."
"Avoid using them if you have a choice. First, they did not deliver within the given time window originally scheduled. Our delivery was supposed to show up between 4pm-6pm, and they called me around 12:30pm and said they were 10 minutes away. I was home anyways, so it was fine, but had I not been home at the time, as I had not expected the delivery so early, it would have been very frustrating. The delivery team then broke a window when delivering my furniture. I get it, accidents happen, and we didn't make a big deal about it, thinking that surely the company would quickly fix the window and it would be fine. Rather than quickly rectifying the situation, however, we didn't get a call about the broken window. I had to initiate the call to get it fixed. Then Fidelitone told me that I needed to go get estimates to repair the damage myself and send them in. I would have been happy to let them schedule someone to come out, and for them to directly pay the company fixing it, so getting estimates myself was frustrating thing number 2. I did, though, and sent those in as requested. I was then told that I would receive a phone call in 3 weeks, and would need to work directly with the company that Fidelitone had contracted with to do the delivery in order to get the repair completed. In my experience, if a company hires a contractor, they are responsible for rectifying any situation that comes of it. They don't tell the customer to deal with it themselves. Awful service. Do not recommend."
"Horrible Delivery and Installation 1. They left the hardware out of the five piece shelf and it fell to the floor. 2. Installed the shelves 1 inch apart smh.3. Didn’t install the rear hang squarely. 4. Scuffed my new paint and left finger prints."
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