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LaserShip
1816B West Pointe Drive, Charlotte, North Carolina, United States
About the LaserShip
LaserShip, located at 1816B West Pointe Drive in Charlotte, North Carolina, is a last mile e-commerce delivery institution that goes the extra mile for its customers. With the largest 1 and 2 day ground footprint, they are able to deliver faster to meet customer expectations and build brand loyalty. By specializing in small package delivery, LaserShip saves on costs and offers lower shipping rates to clients. Serving 35 states and Washington, D.C., their delivery network reaches customers nationwide. LaserShip offers a proven alternative to single-carrier shipping strategies, helping businesses mitigate risk, save money, and increase flexibility. They also provide exciting delivery opportunities for professionals who are passionate about customer experience and have a strong attention to detail. LaserShip uses their geographical footprint and infrastructure to assist in disaster recovery, hunger relief, community health improvement, and more.
Photos of LaserShip
1816B W Pointe Dr, Charlotte, NC 28214, United States
Reviews of LaserShip
"If only I could give a zero. The absolute worst delivery service possible. Filed a case after my package sat for 5 days at the processing for delivery phase. Horrible customer service. Reached out to there texting service to see why my package was not out for delivery as promised at 11am. Filed a case with the vendor around 12 for them to start there investigation of the matter. Somehow later that day it’s marked out for delivery at 5am which is false and I have no package on my porch as the delivery note stated. I have 3 cameras to see the front and no truck either or person at that time it says delivered. They are the biggest joke of a company. I will reach out to anyone I order online from and if they use this lame sorry pos company I will not do business with them just bc of the experience. All reviews seem to be the same for this joke of a company."
"This company needs to go out of business. I’m sure the sellers keep using it because of the lower rates, but man, this is the worst delivery company out there. The biggest problem is that they very often loose/steal or do whoever knows what with the packages, but not deliver them. They mark them as delivered while they never are. Second, the customer service is though text and they are automated responses. They do not give you contact information for a live customer service rep. Third, they never are able to find where your package is. Every time they fail to deliver it, their response is “we will investigate and get back to you in 2 business days”. Of course they never get back to you, and once you inquire again, the generic response is “the driver could not locate the package. Contact the seller for further assistance”. WHAT A JOKE OF A COMPANY! I honestly stopped shopping at a few merchants only because I know that they often ship with lasership. If I could give them 0 STARS, I would."
"This place should be under investigation for negligence and interfering with the postal service. First order from (unnamed) company got lost even though they said it was delivered. Called unnamed company and they issued a refund so I ordered again. Second time I witnessed the delivery driver drop off a package, take a picture, then I get notification saying delivered. Only problem it wasn’t my package and it wasn’t even the correct city!! Nobody answers their phone and they don’t respond to email."
"If i could give 0 stars i would!! “Package delivered” on my tracking. My package is no where to be found!! My neighbors don’t have it, I don’t have it. I can’t talk to anyone with this awful shipping service! I’ve tried calling, chatting on their website and emailing. No one will get back to me! Only robots!!"
"Ordered from fashionnova, and they use this carrier. They tried to deliver once and i made a mistake of not putting my apartment number, so i went by their instructions on updating my address. They never tried to re-deliver, my package was at their warehouse for a week. I emailed (that they never responded to) I chatted with at least 15 people (the only ways to contact them) confirming my updated address. Talked to someone yesterday morning (9/19) and they said facility had my updated address and to reach out in 1-2 days… checked my status that night only to as that they had shipped my clothes back stating that i had exceeded my hold time at their warehouse LOL but they never tried to re-deliver my package even after having it for a WHOLE week and me giving them the correct address MULTIPLE times. I don’t know how this place is in business, they must be really cheap to ship through because I don’t see many good reviews for them. I won’t order from Fashionnova again while lasership is their carrier. They deserve 0 stars, not 1."
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