DHL Express ServicePoint
207 Airport Road, Fayetteville, NC 28306
Hours open
Monday:
11:00 AM - 6:00 PM
Tuesday:
11:00 AM - 6:00 PM
Wednesday:
11:00 AM - 6:00 PM
Thursday:
11:00 AM - 6:00 PM
Friday:
11:00 AM - 6:00 PM
Saturday:
Closed
Sunday:
Closed
Photos
Location & Phone number
207 Airport Rd, Fayetteville, NC 28306, United States
About the Business
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DHL Express ServicePoint located at 207 Airport Road in Fayetteville, North Carolina, offers a convenient and efficient way to send and receive international shipments. With the Promo Code GREEN40, customers can save 40% on their international shipments. It is important to note that all shipments are subject to DHL's Terms and Conditions of Carriage and guidelines for restricted or prohibited shipments.
Customers are required to bring a valid government-issued photo ID when sending or picking up a shipment. Proof of value is also necessary for shipments of value (non-documents). Duties and taxes may need to be paid by the receiver at the destination, as per local regulations.
DHL ships between the 50 U.S. states, and shipments can be sent or picked up from any DHL Express ServicePoint. However, DHL U.S. Express Domestic Services are not available at DHL ServicePoint partner locations. DHL reserves the right to open and inspect shipments for safety and security purposes.
Certain types of medications and electronics may have restrictions when shipping to specific countries. Customers can seek assistance from an agent at the DHL Express ServicePoint for guidance. DHL Express is known for its fast transit times, but this may vary depending on the destination country and its Customs processes.
The cost of a shipment may be determined by its volumetric weight rather than its actual weight. Customers can use their own packaging for shipments but should leave it unsealed for inspection. DHL Express has been recognized as the No. 1 World's Best Workplace for 2022.
Reviews
"The worst delivery service. Package was supposed to be delivered 3 different times and now I have to go pick up the package from a drop off location. All because of incompetent drivers who can’t follow directions. They were supposed to deliver the package to a drop off location today and now it won’t be here until next week. WORST DELIVERY EVER."
"I stopped by today to drop off my package and the girl behind the counter had an absolutely horrible attitude! I am a very respectful and kind person and I don’t understand why people like her treat people that way especially in a professional setting where you work and make a living! There are way less fortunate people in this world that have better attitudes and no one deserves to be spoken to like that!"
"Daughter ordered her back to school shoes. The driver marked undeliverable, couldn’t find the address. I called DHL customer service line to be told if address changed package lost or stolen company DHL not responsible. I opted out to change information instead drive 45min to pick up package from DHL. I never order anything personally that shipped through this company. Scam thieves liars!"
"I will at all cost avoid having to deal with DHL again. Their drivers are incompetent and their customer service is appalling. I waited for over a month on a package that they claimed they couldn't find the address for. Even though they said they would call to update me, I had to call every single time. When the driver finally had the package on his truck, he called me to locate the address which I clearly explained to him. I waited over 20 minutes for him just to find out that he had scanned the package as undeliverable. He refused to answer my calls. After calling his supervisor the driver finally agreed to meet me at another delivery sight. When I arrived he was about to pull off, again leaving me to jump through hoops to recieve my express package that was marked urgent from DHL claims department. DHL is a clown in the delivery industry."
"My package was marked as delivered, the package was not delivered. I am trying to get in touch with the location on airport rd but the there’s no answer, even though hours states it opens at 11 it is now 1130. Update: I received my package today. The customer service team was prompt and professional. Thank you again."
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