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About the Marina Epelman, MD
Marina Epelman, MD is a reputable medical institution located at 8622 Bay Parkway in New York, United States. Dr. Marina Epelman is a highly qualified and experienced doctor specializing in various aspects of health and wellness. Patients can expect top-notch medical care and personalized treatment plans to address their individual needs. Whether you require routine check-ups, preventative care, or treatment for a specific health issue, Marina Epelman, MD is dedicated to providing exceptional healthcare services to help you achieve and maintain optimal well-being.
Photos of Marina Epelman, MD
8622 Bay Pkwy #2d, Brooklyn, NY 11214, United States
Reviews of Marina Epelman, MD
"The workers there are not providing the level of service and professionalism that one would expect from a medical office. Firstly, the workers (receptionists&merdical assistants) are not answering phone calls in a professional manner. This is particularly worrying as it may be difficult for patients to schedule appointments or receive necessary medical advice, or even if you leave a message they are not delivering it to the Dr. or her nurse. Even though, they work only once per week, what I suppose to do if I need to talk with Dr. E and I have to let her know something that we were discussing a couple of times per month!? They are not calling you back if they promised you that they are going to call you back or just put you on hold and do not answer at all! Additionally, it's frustrating that they are taking too long to complete other tasks, causing unnecessary delays and inconvenience! The most concerning issue is the fact that I had to wait in the office for several hours (!) after my scheduled appointment time. This is unacceptable and shows a lack of respect for my time and schedule. It's understandable to have some delays in a medical office, but a delay of over two hours is simply unacceptable. I was having an appointment at 3:30 pm but(!) I was in their office until 6:20 pm, what is wrong with your office and the workers on it? Even though I was supposed to schedule another appointment but all the medical assistances left at 6:00 pm! I hate this office! Overall, the workers at Dr. Epelman's office are not providing the level of service and care that patients deserve. And this is a consistent issue, because I have been there for three years (!), it's better to find a new medical provider who values their patients' time and wellbeing."
"Our first time here . Staff wearing green uniform we’re not welcoming at all . Very argumentative. They argue with new patients family . No social skills at all . Never say hi , welcome to doctors office . May I ask your ID Ma’am ? . Just say , no ID , no entry , can’t see you . Told them that we already sent all our information days before . But still doesn’t check or compromise. Now too loud accusing me of not giving my picture ID . Where she ask me before our insurance ID , Our insurance doesn’t give us ID . Plus we already sent ahead of time all our information including insurance information. Little things which could be handled very easy . Except they handle aggressively. First time in my life going to doctors office with staff that has aggressive, argumentative attitude . Need to be people oriented , people loving , service oriented , caring , passionate, kind hearted to work in a doctors office . Where are those compassionate workers now ?"
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