FedEx Ground 2600 Page Road, Durham, NC 27703

"On 12/18/2022 the FedEx driver delivered packages to our house and was repeatedly talking loud on phone saying mother f--ker this and mother f--ker that. My wife asked him to not do that at our house due to young kids and adults that don't use that word. On 12/20/2022 the same driver delivered another large package with high value and left it on ground near mailbox 1 foot from highway 50 yards from house where anyone could steal it. He even took pic for proof of delivery. I guess he either left it there to come back later to either steal it himself since he thought no cameras were around, have someone else steal it, very incompetent or he could not deliver another package close to house because he can't speak without saying mother f--ker this and mother f--ker that.This type of service is absolutely unprofessional and should not be tolerated, but I guess since this FedEx ground is out of Durham N.C. that's all Fedex can hire and those words are always commonly used in Durham, AKA Little N.Y., AKA The Rats nest."

"I have been expecting a package from California to be delivered for about a week. The package was out for delivery yesterday 8/15 and around 1:50 it said that there was no one home to recieve the package. So, obviously, I called customer support and they said they would expidite it to today 8/16. The package was out for delivery and the same thing happened... they said no one was home to recieve the package. I was sitting by the front door for hours waiting. We also have a ring camera on the front porch. No truck drove by and no drivers walked up on the porch. Both days the driver scanned a door tag for missed delivery but... what a surprise, no door tag either day. Joyce (supervisor) was super great on the phone. Still waiting for the package to be delivered. Super disappointed with the blatant dishonesty by saying they attempted to deliver the package when they didn't even try. Kinda starting to thing the package was stolen by the driver. Do better, your part of a billion dollar corporation and it seems like your screwing the customers in the area over. Durham branch is useless."

"FEDEX FEDEX FEDEX….what can I say? Trash!!! This company and its employees are all worthless. My package was supposed to be delivered the day before yesterday by 9:32 am, tracking stated it was out for delivery and it was never delivered. Then yesterday, it said it was to be delivered by 8 pm and again it wasn’t delivered. I called the facility in Durham and the lady I spoke to was super nice and actually offered to go see if my package was on the truck until we realized it was at a different facility. She provided the phone number of the correct facility in Durham. I called and spoke to the most COLOSSAL, WORTHLESS POS named Matthew who was rude to me the entire time. I almost lost it but kept it together and although I remained respectful this disgusting excuse of an employee continued to be rude and when I finally said “ is it really necessary to be so rude and speak to me like you are speaking to me?” He snapped and yelled at me and said I’M NOT BEING RUDE!” And when I restated…yes you are being rude and I’m only asking for you to help me locate my package so I can pick it up. He straight hung up on me and after calling back 7 times because he wouldn’t answer I gave up on my package and Fed Ex . If I could give this facility, the employee and the company as a whole I would!!!! I’m glad it wasn’t in person because I would have found myself in the slammer for the night. How is it that this POS employee continues to get away with this and still have a job????? Avoid Fed Ex all together they are worthless incompetent parasites!"

"My package has been out for delivery twice in two days, with delivery windows between 10 am and 2 pm both days. Wasn't delivered on either day. This was after calling FedEx's 1-800 number this morning and getting hung up on by a virtual bot six times before I randomly guessed the exact perfect word command combination that would actually take me to a live person. The representative assured me the package would be delivered today. Now, all of a sudden, tracking shows an "operational delay" with no estimated delivery date. FedEx is trash, and should be avoided at all costs. If it would let me rate 0 stars, I absolutely would."

"Pretty smooth pick up. I put in the wrong delivery address, called them to hold my packet for pick up. Walked in and the gentleman up front had my packet on his desk. Quick and smooth transaction. Maybe I got lucky with the right people, or maybe other customers are just inpatient and not willing to adapt to situations."