ABF Freight

"I recently bought a cabinet saw and the seller used ABF freight for delivery, and I must say that my experience with this company was terrific. First, the order tracking link was very accurate. Second, when I called the local office to arrange for delivery, the person I talked to was friendly and very helpful. Third, the delivery driver was outstanding! He went out of his way to get the palleted saw into my garage and helped me open it to make sure that there was no damage. If I ever need freight service again I would not hesitate to use ABF."

"I stopped by today to pick up a item on the dock. This pick up was scheduled and they knew we were coming. I encountered the rudest employee I have ever met. Turns out, he is the manager according to an employee there. I didn't get his name but I will and report this incident to the corporate He is and old grumpy man that should retire or be retrained on how to offer professional and courteous CUSTOMER SERVICE. A lady working there named Sharon was very professional and courteous unlike the manager and quickly resolved the problem inand we retrieved our shipment. Our supplier has choosen ABF to handle our deliveries for the coming year. There are over 250 items shipped annually. When I return for the next pick up, I will expect an apology and courteous, professional service from this so called MANAGER. After speaking to a lady named Sharon, who was very professional a"

"We used the ABF U-pack service for our transcontinental move. In general, I was satisfied with the service. What went well: the drivers were nice and professional; when we realized that we couldn't fit in the 2 ordered containers, the company provided the third one for a reasonable price; everything was delivered undamaged. What was not as good: containers are relatively small; delivery time was a couple of days longer than expected."

"Our driver was awesome. We had a treadmill delivered and even though the company we bought it from guarantees "threshold delivery" which means they are supposed to get it inside or in your garage thenfreight company (ABF) only sends one driver for a 400+lb package on a pallet. Our driver was willing, with my help, to get it up our three entrance steps at our porch and in the front door. Much appreciated for his effort but the company needs to recognize that their drivers cannot do this and the customer should not be responsible to help especially since the customer does not choose the delivery company. That said I will raise this concern with the company the machine was purchased from as well."

"Moving is never easy, but the staff was helpful from the time I reserved the container to delivery to new address. You may need to hire or invite friend to help u pack it. My items were just like we packed them...nothing was lost."