Courier Express
1810 West Pointe Drive, Charlotte, North Carolina, United States
About the Courier Express
Courier Express is a leading courier service located at 1810 West Pointe Drive in Charlotte, North Carolina. We specialize in providing fast and reliable delivery solutions for businesses and individuals in the United States. Our team of experienced couriers is dedicated to ensuring your packages reach their destination on time and in perfect condition. Whether you need same-day delivery, overnight shipping, or regular courier services, Courier Express is here to meet your needs with professionalism and efficiency. Contact us today to experience the convenience and peace of mind that comes with using our trusted courier service.
Photos of Courier Express
1810 W Pointe Dr C, Charlotte, NC 28214, United States
Reviews of Courier Express
"Completely agree with all the ONE star reviews. Totally unprofessional company. Delayed my delivery 4 times. Would not explain why. At one point, one person told me that, maybe, the truck was full, or the driver was not going to my area. So, it is up to the truck driver to decide when and where to go! Try arranging being at home for FOUR days! Finally, I was able to get one person to give me her name, who promised to find out what was going on. It turned out that they could not find a package in their warehouse! It took them from Nov 15 (original scheduled delivery date) till Nov 21 to figure out that they lost it (somebody stole it?). They promised to ask the vendor to resend the item and that they will deliver it on Nov. 24. The next thing I know the vendor sends me a credit for the purchase, because it was lost by the Courier. Went to a different vendor, who made the item available at their nearby store in less than an hour. Shipper beware!"
"Unprofessional company. First was informed that I need commercial insurance and a business/llc. I acquired both with a hefty down payment on the insurance.For the next 5-6 months of working for them I was paying 250 a month in insurance alone. Once they bought a new lead/supervisor in the warehouse. She informed me I didn’t need the insurance just these limits which was opposite of what I was told to begin with. THEN I was informed that I didn’t need an llc/business. Then to top it off I was given a route making x amount when I started which was reasonable . But when this new person came in she ramped up my route causing me to work 4 more hrs a day. I’m fine with working all day for that right pay but I have been working more and getting paid less since she has took over. Have went against every promise and her word on what we originally agreed upon. Currently waiting for corporate to call me back. Has been a night mare and now my kids won’t have a normal Christmas due to this. Apply at your own risk. And people using a company vehicle will make more then the independent contractors using and funding there own vehicles."
"Yeah, the other reviews are accurate. My package is now (at least) 3 days delayed and still have no idea when it is arriving because their delivery tracker/estimates are unhelpful. Edit: it finally arrived four business days late. The positive is that it arrived in good condition."
"I have never been treated so poorly by a company. I have been told for 3 days now that my package will be delivered that day. Calling gets you absolutely nowhere because each customer service representative that you speak to just tells you what you want to hear and makes up lies. Like for instance today I was told my delivery was assigned to a driver at 10am. When I called back an hour later I was told my delivery was never assigned a driver. So now my package that was supposed to be delivered one 12/14/21 is now supposedly being delivered on 12/18/21. Also to add that I have offered twice to drive 30 minutes and pick up my package from the warehouse, to which I am told no. I understand short staffing, but when multiple employees ensure I will get my delivery that day and then I find out again it’s not coming is ridiculous. And to add one of my packages was delivered last night. Wouldn’t it make more sense to have a driver drive to my house 1 time versus 2 drivers driver 2 separate times? If I ran my business like this I would be out of business and if my employees acting like this they would be fired. Lack of accountability sums up this business and it’s staff."
"Ridiculous service. My package has been delayed now 3 times. First one package was “lost” so it wasn’t delivered twice and then when I called miraculously it was found and delivered (after having to call again and ensure delivery). The second package that was never lost was never delivered, even after speaking with the driver and ensuring both packages were on the same truck for delivery at the same time. I have never struggled with a delivery service this much, I understand short staffing is an issue everywhere. The most upsetting part is that I even offered to drive 30 minutes and pick up my packages, Brenda was supposed to call me today to arrange this but instead I got an update that my packages were out for delivery. Well now I have a chair and no desk. I am beyond furious at the lack of ownership or initiative anyone at this company has taken. Staples should be ashamed to use this shipping service."
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