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UPS Customer Center
202 Air Tool Drive, Southern Pines, North Carolina, United States
About the UPS Customer Center
The UPS Customer Center located at 202 Air Tool Drive in Southern Pines, North Carolina, United States, is a convenient and reliable facility for all of your shipping and receiving needs. Whether you are sending a package across town or around the world, our knowledgeable staff is here to assist you every step of the way. With a wide range of services available, including packaging supplies, tracking information, and shipping options, the UPS Customer Center is your one-stop shop for all things shipping. Visit us today and experience the convenience and efficiency of UPS.
Photos of UPS Customer Center
202 Air Tool Dr, Southern Pines, NC 28387, United States
Opening hours of UPS Customer Center
Monday:
12:00 - 19:00
Tuesday:
12:00 - 19:00
Wednesday:
12:00 - 19:00
Thursday:
12:00 - 19:00
Friday:
12:00 - 19:00
Saturday:
Closed
Sunday:
Closed
Reviews of UPS Customer Center
"Audrey is so friendly & funny whenever I go in to pickup or ship packages! Audrey brightens my day! She always decorates for the holidays to make a small space bright & cheerful! Audrey is readily available to assist customers, especially senior citizens, & those who are not computer literate! I truly appreciate Audrey & the rest of the UPS team!"
"I was suppose to receive my package on Dec 22 by the end of the day, needless to say it wasn't delivered. Instead there was nothing or any kind of notice, I got a email saying there was a exception incorrect address so I verified it was correct 2 times. Then I spoke to a representative on the phone he verified my address again and said my package should be delivered the next day. Next day nothing I call again this time the lady says ill have someone call you I said ok, but again nothing. So I go to the hub on Air Tool Drive only to findout they sent my package back to the company. When I asked why I got no notification the lady said we can't leave a note because they couldn't find the house it must be a new development. After getting nowhere I left, so the company shipped my package again and again it was a incorrect address, This time I went straight to the hub to get my package before they sent it back again."
"Thanks for the customer service. The woman at the desk at the customer care center and the ups driver tracked down my wife Christmas gift. I'm so grateful for you."
"** update. We tried communicating through Facebook with ups. Turns out the package cannot be picked up until Monday. This has cost my wife a I $500 in business. Ups offers nothing to rectify their mistake. We ordered our packages on August 21st. They insisted nothing could be done until then. The automated google response is useless and is of no help. So don't bother trying what it recommends it will only lead to wasted time and frustration. 2 packages were supposed to be delivered, one package made it. The second is still out for delivery and has been for 2 days. We called them the day it was supposed to be delivered and they assured us it would be on time. We called again today. They said it would be escalated and a supervisor would call with in an hour. No supervisor called our package is now 2 days late. Worse than usps."
"This place is a joke. The lady that was working up front is a lazy idiot. I went up there 3 times to get our package that they couldn't find. Spent half a day of my time to get our package that was "undeliverable". Every other delivery service has no problem finding our building with the big "packages" sign hanging on it. Finally got the package on the 3rd attempt just for the lady up front to roll it out and say nothing. The package was heavy but of course she offered no help whatsoever. I didn't even get an "I'm sorry" or anything. Good thing she doesn't work for my company."
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