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Dr. Michelle Potempa
5879 Snyder Drive, Lockport, New York, United States
About the Dr. Michelle Potempa
Dr. Michelle Potempa is a renowned doctor located at 5879 Snyder Drive in Lockport, New York. With a focus on health and wellness, Dr. Potempa provides top-notch medical care to patients of all ages. Whether you are in need of a routine check-up or are dealing with a more complex health issue, Dr. Potempa and her team are dedicated to providing personalized and compassionate care. Visit Dr. Michelle Potempa for all your healthcare needs and experience the difference that quality medical care can make.
5879 Snyder Dr, Lockport, NY 14094, United States
Opening hours of Dr. Michelle Potempa
Monday:
08:00 - 16:00
Tuesday:
08:00 - 16:00
Wednesday:
08:00 - 16:00
Thursday:
08:00 - 16:00
Friday:
08:00 - 16:00
Saturday:
Day off
Sunday:
Day off
Reviews of Dr. Michelle Potempa
"I used to feel respected when Ashley was with the practice, but sadly I cannot say the same anymore. The nurses and physicians currently at this practice clearly are not in healthcare to actually care for anyone, as they are arrogant, and they seem to like to make their patients go through unexpected hoops to get routine medications. I definitely don’t trust this office now and will be finding care elsewhere."
"If I could give 6 stars I would. Dr. Potempa has been my MD for 16 years or so. I am not always a compliant patient. She navigated several health concerns with me and my husband (he is a patient too), in a caring, professional, compassionate way. She has always taken time to ask me if I have questions before I leave. Lori her nurse is a doll and knows that weight has always been my lifetime issue, and for many years she let me get on the scale backwards so I didn't see the number. (It was that or I wasn't coming.) For the record I don't do that anymore. :) Dr. Potempa knew the right amount of tough love I needed. It took me a while to understand she was on my side... I know she will be on yours too."
"When I first started here a few years ago, it was great. I felt respected and safe. Key word, SAFE. Having cPTSD, that's a really big deal for me. However, in June I found out, that despite being told otherwise, they had never put an alert in my chart that I can only see female providers. Not only that, but my cPTSD and another condition I have were nowhere in my chart at all. This led to being scheduled with Tyler (I figured girl Tyler d/t trusting them to not put me in with a male) and having a panic attack, resulting in a few steps backwards in my progress. They apologized and promised to fix the issue. Today I called and they tried to schedule me with a male AGAIN, and when I explained the alert and CPTSD issue they got really snippy, said "I don't have time for your lecture, I can schedule you are not." And "theres no need for an alert in your chart." I had to hang up due to having a panic attack. I now I have to figure out how to get my medications while I find another provider. I no longer feel safe nor respected and I'm truly disgusted with how this was handled. My fiance is also transferring out. Your provider is supposed to be in your corner. That is not the case at this office and I do not recommend them."
"Always professional. Melanie is one of the best doctors I have ever had. She is very thorough and easy to speak to, absolutely amazing"
"Best Doctors office I've been at. They care so much for you. They continue to keep in touch. I've never experience a doctors office as this one. If I could give 10 stars I would. Thank you Ashley, Dr. Potempa & Staff. You guys ROCK!"
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