CVS Pharmacy 400 Grand Street, Manhattan, New York 10002

"I booked an appointment on the CVS website for my covid 19 shot and received an email confirmation. The Pharmacy tech refused to acknowledge my appointment and also said that they haven't even received the shots. I left work early to get this- how disrespectful of my time! The pharmacist was nice but couldn't help me locate an alternate CVS location for the shot. Aside from vaccines, I would recommend Levitt pharmacy across the street. They actually care. It's wild how a huge corporation that grossly overcharges for our meds can't get this right!"

"Worst pharmacy I’ve ever experienced and it’s finally time to switch out. 1) I showed up at 5:15pm recently to pick up an Rx. The website indicated a 7pm close time but of course they were somehow, already closed. 2) I called yesterday 1:20pm to ensure my 2 Rx would be ready for pick-up today. This morning, just 1 was ready. After asking the nice tech how to prevent this in the future (because how is an almost 24 hour warning not sufficient?)… he suggested calling in advance. Nevermind that this was what I did, ~and~ it’s like unlocking a magic puzzle to speak to a human after pressing at least 5 prompts. They should dismantle this place and use the extra room for Target stock. It’s truly a useless, perpetual disappointment— especially when there’s a real CVS right nearby on 500 Grand."

"The cvs on 400 nindersd grand st is horrible the manager is sit in the middle of all the madicatuon and pretend don't even here you I ask for help stood there for like a good 5 minutes and she ignored me after she came out with the only attitude and told wat you want this is very unprofessional and won't ever come to this pharmacy again. Change the manage. &"

"Got there at 7:50pm. They close at 8pm. I was talking to the pharmaceutical tech, Jada, who was doing everything she can to get my meds for pneumonia in 10 minutes. It was 7:57pm and the Asian guy with the sides of his head shaved, wears glasses and has a ponytail combed back said "it's time to close. I'm not waiting any longer than I have to." and then he pressed the button to bring down the gates to close the pharmacy as he looked right at me. Jada had to tell him "hold on, it's not time yet." Thank you so much to Jada(or maybe it was Jayla) for taking your job seriously and caring for my health. As for the Asian guy, he needs to be terminated. He clearly cares more about leaving than the health of others."

"I have to go into Karen-mode for this one. Picture me feeling quite sick and already having a bad day, coming to pick up my prescription, and being told to wait because the pharmacy closes for lunch. I respect the natural need for breaks, of course; but if I'd known they closed at this time, I wouldve come earlier. I'm almost curious as to whether this is a short staff situation. This lady was rude bro. It was also the way the person held their hand out for the pen without using words. Not going to lie, I felt disregarded. Mid-day closing hours weren't posted. I honestly don't know how long a prescription transfer takes, but I got there at least 6 minutes BEFORE they closed for lunch. I wish she would've just started the transfer and filled it when she was back. I would've respected that."