New York State Department of Labor
Albany, New York, United States
About the New York State Department of Labor
The New York State Department of Labor, located in Albany, New York, is dedicated to ensuring fairness and equality in the workplace for both workers and businesses. They are committed to protecting New York's workforce and supporting employers through a range of no-cost programs and services. The department also offers hiring incentives, tax credits, and funding opportunities to help businesses thrive and grow.
Photos of New York State Department of Labor
W. Averell Harriman State Office Campus, Building 12, Albany, NY 12226, United States
Opening hours of New York State Department of Labor
Monday:
06:00 - 18:00
Tuesday:
06:00 - 18:00
Wednesday:
06:00 - 18:00
Thursday:
06:00 - 18:00
Friday:
06:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of New York State Department of Labor
"Made over 400 calls over course of 12 months Hangs up. Says call center swamped This government agency should be sued immediately All supervisors and managers should be fired in NY state immediately Government program where nobody ever picks up or responds to NYS DOL message center NY state labor department is a joke, everyone should step down for leaving millions of citizens unanswered Unacceptable, fire them all now !!"
"I wish I could give the NYSDOL a zero rating or less than a zero rating. How can a state government agency be so malfunctioning that it is utterly useless? No matter what time of day you call, you will be asked to put in your info, then told to hang up because no one is available to take your call. I am on temp leave of absence until mid-February from my seasonal job and I have no income. Their site gives me page after page after page of demographic questions that I've filled in more than once, and...nothing!! My messages say they are deciding how much to pay me, and then paying me nothing."
"Your telephone service is in the Stone Age!! Please update so we -on your unemployment phone line- can wait until someone is available to speak and help us, or call us back!!!! Do you have 5 people working that’s why you always have extremely high call volumes???!! Get it together! I need help, I can’t spend my whole day calling to get through on this ridiculous inconvenient phone system!"
"The system New York has is one of the most broken I've come across. When you call more than half the time you receive an automated message saying there's "technical difficulties" and they're unable to assist you at that time. If you try to reach the department to file a UI claim, it's a broken link. You can't get an actual living breathing person on the phone, there's no direction on what to do if your unable to certify due to the system being down. Apparently, you just lose that week's benefits?"
"You pay these people to help you when you lose your job which btw WE paid for, just to get told they can’t answer the phone and then it just disconnects. Absolutely terrible when you have kids to feed."
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