Vetco Total Care Animal Hospital
241 37th Street, Brooklyn, New York, United States
About the Vetco Total Care Animal Hospital
Vetco Total Care Animal Hospital Sunset Park at Petco is a veterinary care institution located at 241 37th Street in New York, United States. Our mission is to provide affordable and accessible routine care for your beloved pets. From checkups and vaccinations to dental care and surgeries, our experienced veterinarians are dedicated to keeping your pets healthy and happy. Conveniently located inside Petco, you can easily schedule an appointment online, in-app, or by phone. Our services include preventive health care, vaccinations, microchipping, spaying/neutering, dental cleanings, and more. We also offer Nose-to-Tail Wellness Exams to ensure your pet's overall health. Sign up for updates, special offers, and program communications via email from Petco. Pet insurance plans are available through PetCoach, LLC, a licensed insurance producer. Give your pets the complete, compassionate care they deserve at Vetco Total Care Animal Hospital.
Photos of Vetco Total Care Animal Hospital
241 37th St, Brooklyn, NY 11232, United States
Opening hours of Vetco Total Care Animal Hospital
Monday:
09:00 - 18:00
Tuesday:
09:00 - 18:00
Wednesday:
09:00 - 18:00
Thursday:
09:00 - 18:00
Friday:
09:00 - 18:00
Saturday:
Day off
Sunday:
Day off
Reviews of Vetco Total Care Animal Hospital
"Wait is long, staff are nice, but the vets not really. I came to do a rover package and include blood test but they didn’t do the test and lied to me that they did and prescribed me medications. It’s almost impossible to get through their customer service. I know it’s not a complicated blood test but the fact they didn’t take any blood, how is that even a blood test? And lied about the heartwarm result so you would buy medication is wild."
"Avoid this place at all costs! The Vets have no idea what they are doing, and are completely unprofessional. Constantly referred to my female cat as a male for one thing. I called 15 times and left 3 voicemails over a two 2 weeks period trying to get blood test results back and no one would call back or pick up the phone. They also charged me for services that they did not do, and made it a nightmare to try to get a refund. To the point that I’m still owed money months later, and I’ve yet to get a refund. Complete scam and horrible costumer service. Go literally anywhere else, a back alley vet will give you better service. 1 star is generous, I would give negative if I could."
"Very nice staff at this location. The veterinarian, Matthew, is knowledgeable and pleasant to deal with. My sister and I just got our first cat and his advice was sound and much appreciated. We will definitely be back."
"Good help in the store. Friendly staff. Cheaper than other vets. Waiting time is a bit longer than i liked. Same day appointment available almost every day, you don't need to wait for a week to get your pet checked. Vet Hana was great help!"
"I made an appointment this morning on short notice for my sick cat at this location for three o’clock. This location is about 30 minutes drive from me. I was on my way to the appointment but got stuck on the belt due to an accident. I got to the appointment at 3:15 and to my surprise I was treated with no sympathy whatsoever for my sick cat. I was told that they had a ten minute grace period which I had exceeded for 5 minutes. I was totally fine to wait since I was a little late and the traffic on the belt parkway was something that was totally out of my control. I could not believe what i heard, and the excuse the technician gave me was even worse. He said the vet could not see my cat because I missed my appointment by 5 minutes grace period and also, they would leave early today. They called another customer to come 15 minutes earlier in front of me but they couldn’t see my sick cat because they didn’t have time. I cannot believe that someone in this line of work could be so cold and heartless towards a sick animal. In this line of business there should surely be more compassion involved since they are dealing with pets lives. They made me leaving the store crying with my sick cat. Thanks to #Vetco"
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