Matthew Prionas, MD 181 Maple Street Hospital Medical Building, Massena, NY 13662

"I think very highly of this physician; this is why today’s visit with him as a new patient surprised me. I arrived early got the standard treatment by the medical assistant not friendly. Waited for the doctor for about 20 minutes in the examining room. I specifically told the assistant that I had specific symptoms bothering me for two months I was not asked what level of pain. The doctor came in did a brief examination , nquired about medication and basically said he could not go further without fasting bloodwork. Knowing that this would happen I called the office twice spoke to the nurse before the visit asked about bloodwork and was told to wait for the visit so the doctor could decide whether to order them. I always got standard blood test every three months with the previous primary physician due to a serious chronic condition. My pain was overlooked putting further delay on a much needed referral for the pain. I know this because I am a caregiver and waiting to see a doctor after a referral can take another month or two minimum.I expressed my disapproved to the new receptionist and she promised me she would promptly express my needs to the doctor via email. Dr Prionas? was it a busy day not like you to rush through a visit with minimal attention after I waited for three months for this new patient’s visit. I hope my next visit is more thorough and worth everyone’s precious time."