UPS Customer Center
1626 Robert C Jackson Drive, Maryville, Tennessee 37801
About the Business
The UPS Customer Center at 1626 Robert C Jackson Drive in Maryville, Tennessee, United States, is a convenient location for all your shipping and receiving needs. Whether you are sending a package or picking up a delivery, our friendly staff is here to assist you. With easy access and efficient service, you can trust UPS to handle your packages with care and professionalism. Visit our Customer Center today for all your shipping needs.
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Contacts
1626 Robert C Jackson Dr, Maryville, TN 37801, United States
Opening hours
Monday:
14:00 - 18:00
Tuesday:
14:00 - 18:00
Wednesday:
14:00 - 18:00
Thursday:
14:00 - 18:00
Friday:
14:00 - 18:00
Saturday:
Closed
Sunday:
Closed
Reviews
"UPS sucks. I have been expecting my VERY expensive medicine to for 4 days now and it’s supposed to be overnighted. UPS always has an excuse. Fed ex is much better. Use them for deliveries"
"The lady at the Service Desk is incredibly nice and does her job well too!"
"Pick up was scheduled due to an old address they had from the shipper. I was not told that they had the new address we were at. The driver pulled up to deliver our package and then got a notification that we were to pick up. The driver would not give us our package due to the notification he just received. Even though we saw the package in his truck he would not give it to us. We were told by the UPS notice that we were to wait for the SMS text and that it would be ready for pick up before 7pm. We never received that SMS text! It is now closed for the weekend. We are not able to get our package now until Monday, even though we saw it in Sat!!! This sucks!!!"
"Paid for guaranteed delivery and it did not happen acted like no one seemed to care. Customer cares closed at 2:00 pm which is ridiculous that should never happen. After I contacted ups I was told that my guarantee would still be upheld with an exception of maybe 30 minutes and was going to call the office the office then called me and response and basically was trying to give me every excuse in the book because it was originally ground shipping but I updated that for a 2-hour guarantee delivery which I paid over $15 for and now I'm not getting any kind of service matter of fact they've decided to be a bunch of smart alex and put me at the lowest priority making it midnight before I get my delivery apparently this is going to corporate."
"Had a customer who called in saying they never got their package so I reached out to west coast UPS. Maryville Customer Center called our office in Vegas specifically to let us know he knew what was going on and was going to have a driver go back and redeliver. All of this took maybe 3 hours. They have possibly the most efficient operation I have ever experienced."
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