Animal Ark Veterinary Hospital 2996 Belgium Road, Baldwinsville, NY 13027

"I had always taken my birds here. They are very professional and know exactly how to handle birds. My conure is 7 years old and this is his first time going to a very. He desperately needed his nails trimmed. I thought for sure he'd be so stressed he wouldn't talk to me for a week... nope... he talked all the way home like nothing happened."

"We have had nothing but the best care for our two dogs at Animal Ark. The staff is always friendly and Dr Spindel always has the time and patience to answer my questions! I wouldn’t go anywhere else and I would recommend this facility to anyone that wants their pet to have the best care!!"

"Highly recommended... even though I wasn't a current client they got my dog right in; even bumping up the appointment when they realized the severity of the situation....they did a great job.... very informative and the kindest people you'll ever meet....thank you for being so good to my dog and my family... for the people writing about pricing concerns; have you been to a vet before? Believe it or not they have costs involved with the tests and procedures performed..."

"I had gone to this vet for a few years. They had me in for an emergency, and I was very pleased with how my pet's crisis was handled. However, each visit since I have gotten more and more upset with them. 1. They issued prednisone at a tech appointment without explaining what it was or that it needed to be weaned off and not stopped abruptly. They never followed up to see whether symptoms improved. 2. I was in for an annual exam and was told the doctor would be right in. Half an hour later, I popped my head out to see what was going on, and it turns out that there was an emergency. Although I was sitting in a room with 2 terrified cats, I did see a golden retriever come in and out while I was waiting. There was just no communication about what was going on. Had I known that it would be an hour and a half, I would have rescheduled and left for the sake of my cats' peace of mind. 3. Final strike - a medication was issued for my cat that was not safe for him to take with his chronic condition, which he had been hospitalized for at this vet. Again, there was no explanation of what the medication was when I picked it up. I looked up what it was because he was frothing at the mouth when I gave it, and one of the first things I was was a warning that it was contraindicated for him. They also refused to refund me for the medicine because I gave him one, so I essentially paid money for the privilege of throwing out a medical that could kill my cat. In fact, he did have a several week flareup of his disease following that pill. Again, nobody followed up on this visit. Listen, I like Dr. Spindel. He's a nice guy. But I feel like this business has gotten too big for itself and can't give the quality care it used to. I no longer trust that my animals will be given safe, appropriate care. Fortunately, I have moved and found a new vet."

"This was an amazing vets office!! I had to come here for the first time ever for an emergency visit for my daughter's ferret. The vet looked at him in depth and came and told me that he thinks he needs a blood transfusion, possibly more then one, but that he doesn't have ferret blood but they could transfer me over to Cornell if that's what I wanted, or he could go through every single thing to make sure thats what he needed if that's what I wanted to do, or to have him euthanized. We ultimately decided to have him euthanized, with very heavy hearts. They allowed me to stay with him while he was doing it, they snipped off some of his fur at my request. They also gave me these beautiful momentos with his paw prints in it. They were even able to give me 3 of them free of cost which was an amazing thing for my children to have! The urn we recieved him back in is also beautiful and he had come back in exactly a week which was much faster then I thought! The vet and all his vet techs were very sympathetic, kind and caring through the whole thing from the moment I made the phone call to when I went to pick him up! I am very very grateful to that vet and his technicians! I will most definitely be back again! Thank you to everyone that works here!!"