Hyatt Place Niagara Falls

"We stayed here for our Thanksgiving family trip. I can't say enough great things about this place. The location is great but the staff is why this will be where we stay every yr. From the moment we checked in the staff was so welcoming. Angelo checked us in n he was so kind n funny. Tom who was on night shift was amazing. He was nice n so much fun to talk to. All the staff there really want you to enjoy the city. They were so helpful whenever we had a question. Room was clean n spacious. Great hotel! The patio has an amazing view. I highly recommend staying here! We can't wait for our next trip there! Thank you Hyatt staff for being part of our family memories. You are all Wonderful!"

"Excellent location and service. Angelo was amazing. Rooms were nice and clean. Pool was tiny, but cute. Breakfast was okay and did its job. Literally easiest walk to the falls which makes it all worth while! Thank you for a great experience."

"First room we checked into felt like it was not cleaned at all. We actually requested a new room and was told that the cleaner is better on another floor. That room was a lot better. Overall the staff was amazing and so attentive. That’s probably the only reason I would recommend this place. We did not go to the bar so no advice there. Being a Hyatt member we expected a bit more. Great location to the rainbow bridge and the fireworks show on the balcony was great every night."

"Walking distance to the US falls. The rooms were older but not horrible. The beds were comfortable. The breakfast was good. The staff was pleasant, especially Angelo, who checked us in at 1 am, and had the biggest smile for us after a long ride. The parking is across the street. The parking garage is older and a bit abandoned. I do not recommend going alone to leave/retrieve your car. We got to see the fireworks from our room. Which was a nice surprise."

"Very nice hotel. Feels welcoming. Room was nice. A small detail, but loved having both blackout shades and filtering shades on the window. Housekeeping wasn't the greatest, but that is an industry-wide issue and nothing that made me want to leave. Breakfast was set up very nice and had plenty of options, and the young man "directing" was doing a great job. The rooftop patio is very nice, and watching the fireworks from there was great. Just get there early."