Holiday Inn & Suites Syracuse Airport

"Excellent stay from check in to check out! We enjoyed dinner at the hotel restaurant. Our waitress was exceptional given how busy the restaurant was. Our room was spacious, clean, and slept well in comfortable beds. There was an excellent breakfast, quick airport shuttle for early morning flight. We would definitely stay at this hotel again. I want to give a shout out to Cam. She was incredibly helpful with making changes to our reservation. She recognized "Cash Tribute Concert" was going to go on late at hotel so she moved us automatically to a quieter space so we'd get a good night's sleep before an early flight."

"The location of this hotel is close to the airport and business district. There are restaurants around the area. The rooms are clean but it could be better. Love the free breakfast. Love the lobby with free Starbucks coffee and fruity water. The staff is friendly. Free shuttle."

"Margaret up at the front desk is an exceptional hostess and frankly the best one Ive ever dealt with at any hotel. We had an emergency situation that left us in a bad position and she was able to help us get into our room by ‘going the extra mile’ and seeing we were really stuck between a rock and a hard place. Beyond this extraordinary effort, the hotel was clean, good room, offers an excellent shuttle service to around town, and has the best breakfast Ive seen at any standard hotel without booking at some hoity-toity swag spot. Thank you so much for your high level of professionalism - this is not seen much anymore these days but its great to see a hotel where clearly the management and employees appear to be working together well! We’ll be back for sure!"

"They make you feel like family! On-demand Starbucks machine is a first & I loved it! Warm atmosphere & will definitely return! Thanks so much for the late checkout! Mgr. Michelle & her staff are the best!"

"Stayed one night - two adults, one child. Location was convenient. Staff were all very friendly and helpful. On-site restaurant was a nice option for an easy dinner after a long day. Pool was warm and fun for our daughter. Disappointed with the cleanliness of our room. Toilet bowl had only been scrubbed where easily visible - the entire underneath was absolutely filthy. And our Keurig machine came with a previously used pod in amongst the new ones. Overall we had a good sleep. Cleanliness just wasn’t up to par for us, especially for the price paid."