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Richard Abriss
826 Washington Street, Watertown, New York, United States
About the Richard Abriss
Richard Abriss is a reputable healthcare institution located at 826 Washington Street in Watertown, New York. Specializing in providing top-notch medical care, Dr. Richard Abriss and his team are dedicated to ensuring the health and well-being of their patients. With a focus on personalized and comprehensive healthcare services, this institution offers a wide range of medical treatments and procedures to address various health concerns. Patients can trust in the expertise and professionalism of the staff at Richard Abriss for all their healthcare needs.
826 Washington St, Watertown, NY 13601, United States
Reviews of Richard Abriss
"Getting an initial appointment was easy for my son. Trying to get a hold of the surgical scheduler to make the appointment for my son to have his tonsils taken out was a nightmare! After my initial visit with the doctor in August, I was told when I checked out that I’d get a call within a week to schedule an appointment. That never happened, it took me a month to even get a hold of the lady. Then has been almost another month trying to get a hold of her again to even get the paperwork to turn in for my work and the instructions I am supposed to follow to ensure my son can have his tonsils taken out. I finally got a hold of someone today from another area November 14th, she looked in the system and said that there are three “triage” requests for this lady to call me back. I have not received one phone call. Someone please explain to me how I am having to consistently try and get a hold of this lady to get information that was supposed to be mailed to me! I am now stressing because I have nothing to turn in to my work to ensure I have the day off, or what time I’m supposed to have him there. I am super disappointed in the level of customer care, and lack of response from this place. Even if she had tried to get a hold of me they have my email on file and could easily send something to me. I have just a phone number that never gets answered regardless of how many voicemails I leave to get information. If I could change doctors and go some place else I would, but unfortunately my son needs his tonsils taken out and the process to even get the referral was a pain. I’d go through a different office if I was you, or maybe you’ll get better customer care then I received. I will also be leaving a complaint the next time I am there in their office and recommend she needs better training."
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